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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Ping Li

October 7, 2025

5  out of  5
rating by Ping Li
"Crystal Gollischewski did a great job. She was very professional and promptly answered all my questions regarding home and auto insurance."
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Anne Saunders

October 3, 2025

5  out of  5
rating by Anne Saunders
"Karyn Hammond at Brent Ward Insurance Agency has been wonderful to work with regarding my insurance needs. She is communicates promptly, explains things very clearly, and makes sure things happen in a timely manner. I would highly recommend her."
We responded:
"Thank you so much for your kind words and thoughtful recommendation! We're thrilled to hear that Karyn provided you with clear communication and timely service. We truly appreciate your trust in the Brent Ward Insurance Agency and look forward to continuing to assist you with your insurance needs. If you ever have any questions, please don’t hesitate to reach out!"
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Corinne Lawson

October 1, 2025

5  out of  5
rating by Corinne Lawson
"We have been with State Farm for many years, several agents. We are so happy to get with Brent Ward Office, and Karyn is just amazing. No matter what question or problem we might have, Karyn gets back to us very quickly, helps us find solutions, answers all our questions and is super friendly. Thank you Karyn!! We have been lucky enough to only need State Farm for a fender bender and they (the 800 number main office) couldn't be more friendly & helpful. They took care of us so very well! Highly recommend."
We responded:
"Thank you so much for your kind words and for sharing your positive experience with us! We’re thrilled to hear that Karyn has been so helpful, responsive, and friendly in assisting you with your insurance needs. It’s wonderful to know that even during your claim, our team provided the support and care you deserved. Your recommendation means a lot to us, and we look forward to continuing to serve you and your family for many years to come!"
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Jennifer Beaton

September 26, 2025

5  out of  5
rating by Jennifer Beaton
"Karyn Hammond is so helpful when I need her! thank you for readily helping us and explaining other ways to access our accounts."
We responded:
"Thank you so much for your kind words! We're thrilled to hear that Karyn was able to assist you promptly and clearly explain the different ways to access your accounts. We appreciate your feedback and are always here to help whenever you need us!"
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Daniel Kwakye

September 26, 2025

5  out of  5
rating by Daniel Kwakye
"Excellent and unpressurized service from Crystal G. It was truly a pleasure to work with her and save!!!"
We responded:
"Thank you for your kind words! We're delighted to hear that Crystal provided you with excellent and unpressurized service. It's our goal to make the experience enjoyable while helping you save. We appreciate your feedback and look forward to assisting you again in the future!"
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Arun Sudhir

September 26, 2025

5  out of  5
rating by Arun Sudhir
"I have been with Brent for more than 5 years now and what started with auto has grown into home + auto + everything. It's a pleasure to work with them and they are always reachable and very nice to work with. I got a great deal on my policies and never had to keep switching after I went with Brent."
We responded:
"Wow, thank you for being such a loyal client for over five years! It means a lot to Brent and the whole team to hear that you feel well taken care of and that switching policies is no longer something you have to worry about. We truly enjoy working with you and appreciate the kind words. Here’s to many more years of partnership!"
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Mrs D

September 26, 2025

5  out of  5
rating by Mrs D
"Karyn has taken care of our insurance needs for years Super reliable and knows what she is doing Great gal!"
We responded:
"Thank you so much for your kind words and continued trust! We're thrilled to hear that Karyn has consistently provided you with reliable and knowledgeable service. We truly appreciate your support and look forward to assisting you for many years to come!"
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Lindsay Andreotti

September 24, 2025

5  out of  5
rating by Lindsay Andreotti
"Karyn Hammond at the Brent Ward State Farm Agency has been in our 'family' as an insurance agency for decades. She has always been such a great advocate for finding the best products for our cars and homes, and she is also fast, thorough, and willing to answer questions--even when they are sometime out of left field. I can't recommend her enough as your next insurance agent!"
We responded:
"Thank you so much for your kind and thoughtful review Lindsay! We’re thrilled to hear that Karyn and the Brent Ward State Farm Agency have been a trusted part of your family’s insurance needs for so many years. Karyn takes great pride in providing fast, thorough service and personalized support, and your recognition means a lot to her and our entire team. We truly appreciate your recommendation and look forward to continuing to serve you and your family for years to come!"
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Quentin

September 17, 2025

5  out of  5
rating by Quentin
"Crystal was great to work with. She explained everything clearly, answered my questions quickly, and made the whole process simple. I really appreciate her professionalism and friendly attitude. Highly recommend!"
We responded:
"Thank you so much for your kind words and thoughtful review! Welcome to the Brent Ward Agency. We're thrilled to hear that Crystal provided clear explanations, prompt responses, and made the process simple for you. We truly appreciate your recommendation and are glad her professionalism and friendly attitude made a positive impact. We look forward to helping you for years to come."
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Matt

September 17, 2025

5  out of  5
rating by Matt
"Ashley Avalos did a great job, very professional and knowledgeable."
We responded:
"Welcome to the State Farm family and our agency. Thank you so much for taking the time to leave Ashley this review and we're happy to have earned your business. We truly appreciate your feedback and look forward to helping you in the future."
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Jadyn Moore

September 9, 2025

5  out of  5
rating by Jadyn Moore
"Deanna called and was very friendly and communicative. She got me reinstated on my car insurance and I left the call very grateful and happy! Thank you Deanna!"
We responded:
"Thank you so much for your kind words! We're thrilled to hear that Deanna was able to assist you and make the process smooth and positive. We’ll be sure to pass along your appreciation to her. Thank you again for your continued trust in us to handle your insurance needs. "
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Gordy Anderson

August 29, 2025

5  out of  5
rating by Gordy Anderson
"I was referred to Ashley Avelos by the team at TriStar Mortgage, who gave her glowing reviews for her service and ability to deliver results. I was not disappointed. Ashley is knowledgeable, spent a good deal of time reviewing our current coverage and presented an effective argument for moving to State Farm for our new home, and our autos. She followed up, was very bright and upbeat, and it was a delight to work with her. Your agency is fortunate to have an asset like her in sales."
We responded:
"Thank you so much for your kind words and thoughtful review! We’re thrilled to hear that Ashley provided you with knowledgeable and attentive service, and that she was able to help you find the right coverage for your home and autos. We are so thankful to have Ashley on our team, she truly cares about our customers and it shows. We appreciate your trust and thank you so much for choosing us!"
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Parth Rupala

August 23, 2025

5  out of  5
rating by Parth Rupala
"I had a great experience working with Ashley. She was incredibly thorough, explained all the insurance options clearly, and helped me understand what would best suit my needs. Her professionalism and patience made the process easy and informative. If you're looking for someone who’s knowledgeable and truly committed to helping, I highly recommend her."
We responded:
"Thank you so much for your kind words! We are thrilled to hear that you had a positive experience working with Ashley and that she helped clarify your insurance options. We are happy to hear the process felt easy and informative. Your recommendation means a lot to us. Please don’t hesitate to reach out if you need any further assistance in the future!"
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SM

August 14, 2025

5  out of  5
rating by SM
"We had an outstanding experience with Ashley Avalos, our State Farm Agent. From the very beginning, she was professional, incredibly knowledgeable, transparent, and most importantly patient. My husband and I had a lot of questions about our homeowners policy coverages, various options, and she took the time to walk us through every detail. Her commitment to customer care and knowledge made this overwhelming process smooth. If you're looking for someone who can help you make informed decisions, I highly recommend Ashley. Doug and Stella Moeller"
We responded:
"Thank you for sharing your positive experience while working with Ashley. We’re proud to have her on our team, and it’s wonderful to hear how her professionalism, knowledge, and patience made the homeowners policy process smooth and clear for you and your husband. Providing exceptional customer care is our top priority, and Ashley consistently goes above and beyond to ensure our clients feel informed and supported. We truly appreciate your recommendation and look forward to assisting you with any future needs."
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Tom Nelson

August 8, 2025

5  out of  5
rating by Tom Nelson
"Crystal was wonderful throughout the whole process. She not only helped me get the coverage that I needed at better rates than I previously had. I wouldn't say that we talked business the entire time, because we're both real people with real lives."
We responded:
"Thank you so much for your kind words! We're thrilled to hear that Crystal provided you with excellent service and helped you find the right coverage at better rates. Building genuine connections while taking care of your needs is exactly what we strive for. We truly appreciate your trust and look forward to assisting you again in the future!"
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Rodrigo Vergara

August 8, 2025

5  out of  5
rating by Rodrigo Vergara
"Crystal was super helpful to identify the best coverage and discounts we could get; she took all the time to answer our questions while personalizing the policy to our needs. Thanks!"
We responded:
"Thank you so much for taking your time to leave Crystal this review, we so appreciate your feedback. We are thrilled to hear that you found Crystal to be helpful and willing to take her time answering your questions. We pride ourselves on delivering exceptional service every step of the way. We look forward to helping you in the future!"
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Mohammad Saifullah

July 31, 2025

5  out of  5
rating by Mohammad Saifullah
"Ashley was great to work with, she gave clear answers to all my queries pleasantly!"
We responded:
"Welcome to the State Farm family and our agency. We thank you for taking your time to leave us a review and are pleased to hear that you had a great experience while working with Ashley! We look forward to helping you with all your insurance needs for many years!!"
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Mohnish Kulkarni

July 28, 2025

5  out of  5
rating by Mohnish Kulkarni
"We had a fantastic experience working with Ashley for our insurance needs on both home and auto. She made sure to clearly outline all the options i had here and explained all of them really well for me to determine what all i wanted to pick up. I had several follow-up questions which she also patiently answered for me. When i decided to go ahead with statefarm, she worked with me to transition over from my current insurance company as well. Overall, the whole experience felt smooth and at no point did i feel pressured to make a decision. I would absolutely recommend working with Ashley if you are looking at Statefarm for insurance needs!"
We responded:
"Thank you so much for your kind words and thoughtful review! We're thrilled to hear that Ashley provided you with clear explanations, patient support, and a smooth transition to State Farm. It's wonderful to know you felt comfortable and well-informed throughout the process. We truly appreciate your recommendation and look forward to assisting you with any future insurance needs!"
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Nancy Juscamaita

July 26, 2025

5  out of  5
rating by Nancy Juscamaita
"Ashley was an absolute pleasure to work with! She kindly walked me through my insurance policy options, explaining everything in plain English and answering all my questions with patience and a pleasant attitude. When I had to change my policy sooner than expected, her team was incredibly friendly and helpful, making sure I received the document I needed right on time. Thank you so much for everything!"
We responded:
"Welcome to the family! We are so happy to hear your feedback regarding your experience while working with Ashley & our team. We pride ourselves on exceeding expectations and keeping things simple whenever possible. Thank you for taking your time to leave Ashley this review and for trusting us to handle your insurance needs. We look forward to helping you for many years. "
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Michael Petty

July 25, 2025

5  out of  5
rating by Michael Petty
"Working with Ashley Hammond was an excellent experience. Her expertise, professionalism, and kindness made switching from my previous impersonal and primarily web-based insurance company an easy choice to make. She explained real-life pros and cons for all sub-categories of my new auto policy, while alerting me to the benefits of adding affordable renter's insurance. Ashley provided opinions based on over fifteen years of professional experience, while, importantly, stressing that electing to add, increase, decrease, or remove each element of coverage was truly up to me. I'm stoked I switched to State Farm and got to work with Ashley Hammond, a truly outstanding insurance professional."
We responded:
"Thank you so much for your wonderful review! We're thrilled to hear that Ashley's expertise, professionalism, and personalized approach made your transition to State Farm a smooth and positive experience. It's great to know that she helped you understand your coverage options clearly and provided valuable advice tailored to your needs. We truly appreciate your trust and are excited to have you as part of the State Farm family!"
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Oz Karatay

July 24, 2025

5  out of  5
rating by Oz Karatay
"Ashley Hammond was a great agent. She helped me get to the price point I want by adjusting my policies and didn’t try to upsell anything. She followed up with me on a timely manner."
We responded:
"Thank you for your kind words! We're glad to hear that Ashley was able to help you find the right coverage at a price that works for you, without any pressure to upsell. Providing timely and personalized service is very important to us, and we’re happy Ashley delivered that for you. Welcome to the agency and our State Farm family."
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Blair Kun

July 24, 2025

5  out of  5
rating by Blair Kun
"Crystal was incredibly helpful in assisting me with securing insurance for our new car. She answered all of my questions with professionalism and patience, which I truly appreciated. Her knowledge and support made the entire process smooth and stress-free. Thank you, Crystal!"
We responded:
"Thank you so much for your kind words! We're thrilled to hear that Crystal was able to provide you with knowledgeable and patient support throughout the insurance process. It's our goal to make things as smooth and stress-free as possible for our customers, and we're glad that Crystal succeeded in doing that for you. We appreciate your trust and look forward to assisting you again in the future!"
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Lucy Higgins

July 22, 2025

5  out of  5
rating by Lucy Higgins
"I had a great experience working with Ashley to sign up for auto and renters insurance for my first time, she was helpful in explaining everything to me since it was my first time and was very patient and willing to give me all the information I needed."
We responded:
"Thank you so much for taking your time to give us your feedback. We are so happy to hear you had a positive experience working with Ashley! Welcome to our agency and the State Farm family."
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Lin Feng

July 16, 2025

5  out of  5
rating by Lin Feng
"Crystal was fabulous at explaining everything and giving us a good quote very quickly. The team is very efficient and professional"
We responded:
"Welcome to the State Farm family and our agency. We are happy to hear you had a fabulous experience with Crystal. Our goal is to provide you with the best possible service at every interaction and to exceed your expectations. We look forward to working with you on all your insurance needs for many years. Thank you so much for taking the time to provide us with your feedback, we truly appreciate it."
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Kostov Productions

July 16, 2025

5  out of  5
rating by Kostov Productions
"Ashley was a joy to work with. She is professional, returns callls and emails in a timely manner and always possitive. I'm hoping we can do more business with Ashley. Just a great experience."
We responded:
"Thank you so much for your kind words! We’re thrilled to hear that Ashley provided you with a positive and professional experience. We truly appreciate your trust and look forward to the opportunity to work with you again in the future."