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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Ellie Sylvan

March 5, 2023

5  out of  5 rating by Ellie Sylvan
"It was a pleasure working with Ashley. She was very thorough and professional. She noticed some potential issues with my prior insurance and proposed some practical solutions. She patiently worked through a couple of insurance scenarios with me until I had the right mix for my comfort level."

Barbara Paige

February 13, 2023

5  out of  5 rating by Barbara Paige
"Crystal is amazing! She was very responsive, provided same day service, and was able to reduce my premiums! She is also very pleasant and fun to work with. A+ from me!"

vishal choudhary

February 8, 2023

5  out of  5 rating by vishal choudhary
"Great service! I will recommend this to my friends. Crystal Gollischewski not only provide me a better coverage but also lowered the rates a little, compared to my previous insurance."

Abhinav Peddi

February 8, 2023

5  out of  5 rating by Abhinav Peddi
"Agent Crystal Gollischewski is so friendly and provided all the information required for my auto insurance. She explained every coverage in the policy with detail and care. I am happy that I went with state farm for my first ever car and my first auto insurance."

Glen Williamson

February 8, 2023

5  out of  5 rating by Glen Williamson
"Crystal was most helpful while helping me purchase renter's insurance for our new home in Woodinville. We are moving from Georgia. She patiently answered all my questions and made appropriate suggestions."

Elizabeth Mount

February 6, 2023

5  out of  5 rating by Elizabeth Mount
"Ashley H. was amazing. She went above and beyond to help me secure a life insurance policy working around my severe needle phobia. As if that wasn’t enough, she also helped us move our car insurance from progressive which saved us hundreds of dollars."

RBHJ Hamilton

January 25, 2023

5  out of  5 rating by RBHJ Hamilton
"We have been long term clients of Brent Ward’s State Farm Insurance Agency. They have expertly guided us in designing a comprehensive, cost-effective insurance plan that covers our home and vehicles. In every interaction they have been superb listeners who have guided us to successful outcomes. They are personable, responsive and knowledgeable Their agency specializes in Condominium insurance and our HOA selected them to represent our building and tenants. There are not many insurance agencies that “get” the unique issues and services required to inform and service condominiums—They do. Their agency has developed a component that specializes in condominium needs and services. With the assistance of their resident Condominium Agency Manager, Ms. Merrie Boland, our Tennant Council has designed a building-specific.plan that is understood and supported by all of our owners. She is always available to us for assistance, and has been kind enough to visit our Advisory Board in-petson. Our condominium insurance coverage used to be an ongoing point of concern for our Board, but with Merrie’s availability, , annual updates and guidance, we no longer perseverate on the topic. We individually and collectively, could not be more pleased by the staff, service and standards of Brent Ward’s Agency and staff."

14_Yote 5_oh

January 20, 2023

5  out of  5 rating by 14_Yote 5_oh
"Deanna was very easy to work with, was fast and efficient. Explained things very well and a very nice person."

Yash Srivastava

January 20, 2023

5  out of  5 rating by Yash Srivastava
"We had a great experience working with Crystal Gollischewski."

Arun Sudhir

January 14, 2023

5  out of  5 rating by Arun Sudhir
"I had gotten a new Tesla and GEico sent my auto insurance rates soaring upward. I tried several websites for a quote till i talked to Laura from Brent Ward. She is a pleasure to work with and gave us the absolute best rates and more coverage! Highly recommended!"

Joanne Irish

January 14, 2023

5  out of  5 rating by Joanne Irish
"Called Brent Ward - State Farm as we’re moving to the area from out of state and needed a quote for homeowners insurance right away. Mary answered the phone and was friendly and responsive. Crystal, the agent, was knowledgeable and efficient and wrote up the policy for us right away and was helpful in emailing in to our lender. Great follow up, too. I highly recommend this agency."

Kausik Amancherla

January 13, 2023

5  out of  5 rating by Kausik Amancherla
"Crystal Gollischewski Was super helpful and patient to get me my first car insurance"

Niharika Brahmbhatt

January 11, 2023

5  out of  5 rating by Niharika Brahmbhatt
"I had an awesome experience with Crystal. She answered all questions, followed up consistently and never tried to push to make a decision right away. I am very impressed with her professionalism and highly recommend her."

Jeeten Shrestha

December 30, 2022

5  out of  5 rating by Jeeten Shrestha
"I was able to save on Auto insurance but not able to save on my home not sure why? They have provided better services and I am very happy for that."

Susan Belt

December 29, 2022

5  out of  5 rating by Susan Belt
"Had an excellent experience with Crystal’s help. She was great at explaining my options in a way I could understand. She was extremely patient with me and very understanding when I would ask her to repeat something. She is an incredible asset to your agency. She made me feel comfortable with something I find very stressful."

Troy Barnum

December 20, 2022

5  out of  5 rating by Troy Barnum
"Just switched to State Farm and was pleased with how professional and helpful there representatives are. I was helped by Crystal McKenzie and she took time to find me the best rate for my home and auto. She actually got me better coverage for less then I was paying for through me prior insurance. Highly recommend Brent Ward and State Farm! Two years later and this Agency has been fantastic with our needs. We’re staying at a hotel while our house is being fixed and Deanna has truly been there step by step for us. They truly care about their insured."

jason weisfield

December 14, 2022

5  out of  5 rating by jason weisfield
"This review is for Kyle Talbot and the entire team at Brent Ward. Before becoming a customer of Brent Ward via Statefarm, I was always dealing with the headache of most insurance companies i.e. cost increases, bad service, inaccurate coverages, etc. Not this team! Especially not with Kyle as my direct contact at Brent Ward. Kyle has assisted me on multiple policy restructures, claims, service adjustments, and just overall coaching on what my policy should look like for healthy coverage. He's knowledgable and quick to respond on just about any claim matter. The service level with Kyle is for lack of better words "OUTSTANDING" I would happily suggest any of my friends or family purchase a policy through Brent Ward especially if Kyle is handling it! Thanks for all the amazing work to this Team! Kyle, you're the best! Appreciate all your efforts on my policies with your office. Sincerely, Jason"

Randy Allen

December 2, 2022

5  out of  5 rating by Randy Allen
"Ok I didn’t think much of it and wanted a quick quote from State Farm. I call my local insurance office up and chatted with Crystal Gollischewski. Let me tell you this girl is fantastic she walked me through everything and more. She informed me about a umbrella policy and rental insurance and my car insurance. She even got me special insurance on a painting my mother gave me. Never thought I would be so excited about this kinda stuff but she was amazing. I really do feel a lot better about the policy’s I got and feel more informed about them also. A+"

Jackie Anthony

November 28, 2022

5  out of  5 rating by Jackie Anthony
"The team at Brent Ward is always willing and able to help! Deanna assisted us with a change to our policy last week and made the process quick and easy. Really appreciate her knowledge, kindness, and friendly demeanor throughout the call!"

Tiera Williams

November 23, 2022

5  out of  5 rating by Tiera Williams
"Laura was absolutely amazing! She helped me switch over to State Farm with no hassle ! She was super helpful and communicative! Ashley is also amazing at explaining life insurance and helping me choose the best option ! Thank you so much to the both of you"

julie hess

November 16, 2022

5  out of  5 rating by julie hess
"Brent Ward's staff and services in Woodinville are AWEsome! EVERY time! Deanna helped me today ... valuable, thorough, pertinent, very pleasant assistance. I've received equally supportive service in the past from Ashley, Kyle, and Karyn! Always caring and perceptive within a professional framework ensuring immediate results ... THANK YOU!!"

Caojin Zhang

November 16, 2022

5  out of  5 rating by Caojin Zhang
"Thank you for your help and patience."

Amy Walker

November 3, 2022

5  out of  5 rating by Amy Walker
"New client of State Farm, Laura Young reached out to me a few months back. Due to my schedule and circumstance, I postponed a connection. She followed up with no pressure support at the ideal time. Looking forward to the future w/SF. All questions answered , great rate with potential for a life insurance policy. Restored faith in professionalism , kindness and value."

Laura Hargitt

October 29, 2022

5  out of  5 rating by Laura Hargitt
"I have loved working with Merrie at StateFarm over the years. She has always been so responsive and a pleasure to work with. Excellent service and very professional. Highly recommend"

Anne Sloate

October 28, 2022

5  out of  5 rating by Anne Sloate
"Laura Young, was extremely helpful on quoting my insurance rate and found me insurance for cheaper than what I previously had for 6 months, she followed up with me an an estimate and new insurance coverage but there was no pressure and no annoying overly consistent phone calls or emails trying to get me to sign like some companies/people do!! She explained everything in detail and answered all my questions I had and quick responses and calls back. Extremely recommend Laura as an agent and this location of State Farm company as well, so far I’ve been extremely happy and wonderful experience"