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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Michael Kong

May 7, 2025

5  out of  5
rating by Michael Kong
"- Crystal G. is amazing! - Super thorough with all of the offerings they provide! - Answered ALL of my questions (real/theoretical) - Of course the pricing was very competitive! - You actually talk to human beings instead of other competitors through chat!"
We responded:
"Welcome to the State Farm family!! We are so happy to hear your experience while working with Crystal was "amazing". We think she's pretty spectacular too! We are always here to help whenever you need us and promise we are human on the other side of the phone. We look forward to working with you on all your insurance needs for many years and thank you so much for leaving Crystal this 5 star review!"
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jessica vawter

May 2, 2025

5  out of  5
rating by jessica vawter
"Crystal was great. Got my renter's insurance set up quickly."
We responded:
"Thank you Jessica for taking your time to leave us a review. We are so happy to hear working with Crystal was "great". We will be here for your when you need us most and look forward to working with you in the future."
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Cynthia Ruiz-Zeno

April 30, 2025

5  out of  5
rating by Cynthia Ruiz-Zeno
"Better pricing and coverage than many! Thank you!"
We responded:
"Thank you Cynthia for taking the time to leave us this review and welcome to our agency and the State Farm family. We look forward to helping you protect what matters most to you and being there when you need us most!"
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Kate Cudney

April 30, 2025

5  out of  5
rating by Kate Cudney
"Crystal was Very helpful explained lots of things I wasn’t aware of about insurance. Would definitely recommend"
We responded:
"Thank you Kate for taking the time to leave Crystal this review and your recommendation. We are happy to hear that Crystal was able to help you better understand your protection and educate you on how best to protect what matters most to you. We look forward to working with you for many years!"
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Christopher Shult

April 28, 2025

5  out of  5
rating by Christopher Shult
"Awesome experience working with Ashley at State Farm. She took the time to explain options and answer all questions, including comparisons to existing insurance, coverage options, and recommendations. All with a friendly, no pressure approach. Ashley was personable and relatable and, despite being in the midst of a move, still went above and beyond to be timely and responsive. On top of everything, State Farm had better rates and coverage than the competition. Highly recommend working with State Farm, especially Ashley and the Woodinville office team!"
We responded:
"Thank you so much for taking the time to share your experience! We're thrilled to hear that Ashley provided you with exceptional service and that you found our rates and coverage to be competitive. It’s wonderful to know that her friendly and no-pressure approach made a positive impact during your transition. We strive to go above and beyond for our clients, and your kind words affirm our efforts. We truly appreciate your recommendation and look forward to assisting you in the future. Thank you for choosing our agency and welcome to the family."
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Sahil Mehta

April 24, 2025

5  out of  5
rating by Sahil Mehta
"Had a great experience working with Ashley Hammond. I was able to get excellent service and deals for my home and auto insurance. Looking forward to doing business with State farm and Ashley."
We responded:
"Thank you so much for your kind words and taking the time to leave Ashley this review! We’re thrilled to hear that you had a great experience with Ashley. Providing excellent service and finding the best deals for our clients is our top priority, and we’re glad we could meet your needs for home and auto insurance. We look forward to continuing to work with you and ensuring you receive the best coverage possible. Welcome to the State Farm family and our agency!"
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Kari Hanson

April 18, 2025

5  out of  5
rating by Kari Hanson
"I worked with Ashley on increased business commercial general liability coverage I needed. She was very responsive and helpful. I was so pleased with how quick and easy the process was, and with the result!"
We responded:
"Thank you so much for your wonderful feedback! We’re delighted to hear that Ashley was able to assist you with your commercial general liability coverage and that you found the process quick and easy. Our team strives to provide responsive and helpful service, and it’s rewarding to know we met your expectations. Welcome to the State Farm family and thank you for choosing the Brent Ward agency."
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Jeffrey Thipphakesone

April 15, 2025

5  out of  5
rating by Jeffrey Thipphakesone
"Crystal Gollischewski, who is part of Brent Ward's team at State Farm Insurance was a pleasure to work with and was very knowledgeable. Crystal dug deep into my current policies and made sure I came out with a policy that met my needs and made sense."
We responded:
"Welcome to the agency Jeffrey and thank you for taking your time to leave Crystal a review. We try very hard to make things simple and easy to understand while educating you on what is available. We look forward to working with you and thank you again for choosing our agency to handle your insurance needs."
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Cameron Day

April 5, 2025

5  out of  5
rating by Cameron Day
"Ashley was an absolute pleasure to work with. Super knowledgeable and communicative. Highly recommend!"
We responded:
"Welcome to the agency and our State Farm family! Thank you so much for taking your time to leave us your feedback, we truly appreciate it. We are happy to hear that you enjoyed working with Ashley and thank you for the recommendation. We look forward to working with you for many years!"
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Tom Van Valkenburgh

March 27, 2025

5  out of  5
rating by Tom Van Valkenburgh
"Crystal was very helpful finding us a more affordable alternative to our present insurance situation. Though the coverages are not 100% identical, they get the job done and save us a lot of money as well as bringing peace of mind by adding earthquake coverage. She was diligent in following up when I said I'd be available, even after I flaked on her a couple times by not having information or decisions ready. I did not feel pressured in the least but always felt she was working in my and my family's interest to get us the appropriate and sufficient coverage."
We responded:
"Welcome to the agency and our State Farm family. Thank you so much for taking the time to share your experience! We are thrilled to hear that Crystal was able to assist you in finding a more affordable insurance solution that meets your needs. It's wonderful to know that the additional earthquake coverage provided you with peace of mind. We pride ourselves on being diligent and supportive throughout the process, and we’re glad to hear that you felt no pressure while making your decisions. Your satisfaction and the well-being of your family are our top priorities. We look forward to helping you in the future."
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Rod Artajo

March 27, 2025

5  out of  5
rating by Rod Artajo
""I had a great experience with Crystal helping me understand with my options when looking for bundling home and auto Insurance Policy. She was very helpful, professional and not pushy. She understood my needs and give great explanations. I left Statefarm over a year ago and I am returning back because Statefarm offered me a desirable and affordable insurance for my family. Great service overall!"
We responded:
"Welcome back to the family!!! Thank you so much for your wonderful review! We're thrilled to hear that Crystal was able to assist you in understanding your options for bundling your home and auto insurance. Providing helpful, professional, and personalized service is our top priority, and it’s great to know that you felt supported throughout the process. We're also delighted to welcome you back to State Farm!"
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Rahul Zore

March 25, 2025

5  out of  5
rating by Rahul Zore
"Crystal Gollischewski, our agent was very patient and helpful in guiding us through the process and quotes and ultimately getting us the insurance that suited us the best."
We responded:
"Welcome to the agency and our State Farm family!! Thank you so much for your kind words! We're thrilled to hear that Crystal was able to assist you patiently and effectively in finding the right insurance for your needs. Our team strives to provide the best service possible, and it’s wonderful to know that we met your expectation. We look forward to serving you and thank you again for choosing our agency to handle your insurance needs."
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Frederic Silber

March 25, 2025

5  out of  5
rating by Frederic Silber
"Very easy to work with and thoroughly professional"
We responded:
"Thank you for taking the time to leave us this review, we truly value your feedback. Welcome to the agency and our State Farm family. "
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Jim Ou

March 24, 2025

5  out of  5
rating by Jim Ou
"Ashley has been amazing to work with! She’s super helpful, patient, and made sure I understood all my options. I really appreciate how she went above and beyond to help me find the best coverage. Highly recommend her!"
We responded:
"Thank you so much for your kind words! We are thrilled to hear that you had a positive experience working with Ashley. She truly is dedicated to providing exceptional service and ensuring her clients understand all their options. That level of service is what you can expect from the Brent Ward Agency and we are so glad you chose us. Your recommendation means the world to us and we look forward to working with you."
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John Wink

March 23, 2025

5  out of  5
rating by John Wink
"We'll soon be adding a young driver to our insurance policy, which provided the opportunity to shop around for competitively priced coverage. We had an excellent experience with Ashley Hammond. Ashley was able to tailor our various policies (home, auto, motorcycle, umbrella, etc.) to provide us with an improved level of coverage at what turns out to be a lower overall annual cost than our previous insurer. More importantly though, Ashley spent a lot of time talking through options, trying "what-if" scenarios, and making sure that we were getting the level of coverage that we need. She knows what she's talking about, and she is very responsive. 10/10, I definitely recommend State Farm and particularly Ashley Hammond as an excellent rep."
We responded:
"Thank you so much for taking the time to share your experience! We are thrilled to hear that you had an excellent experience working with Ashley. It’s wonderful to know that she was able to tailor your policies to meet your needs while saving you money. At the Brent Ward State Farm Agency, we strive to provide personalized service, and it’s clear that Ashley exemplifies that commitment. Your recommendation means a lot to us, and we’re glad to have you as part of our State Farm family"
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Hamed Cheraghi

March 19, 2025

5  out of  5
rating by Hamed Cheraghi
"I had an absolutely fantastic experience working with Ashley at State Farm! From the moment I reached out, she was incredibly professional, knowledgeable, and genuinely caring. She took the time to thoroughly explain my options, making sure I had the best coverage to fit my needs—all without any pressure. Ashley’s customer service is top-notch! She was quick to respond to my questions, made the entire process seamless, and even went above and beyond to find ways to save me money while ensuring I had the right protection. It’s rare to find someone who truly cares about their clients the way she does. If you're looking for an insurance agent who is friendly, efficient, and truly has your best interests at heart, I highly recommend Ashley at State Farm. She made what can sometimes be a stressful experience feel effortless and reassuring. Thank you, Ashley, for your outstanding service!"
We responded:
"Welcome to the agency and our State Farm Family. We thank you so much for taking the time to share your fantastic experience with Ashley. We are thrilled to hear that she provided you with professional and caring service, and that she was able to find the best coverage options tailored to your needs. At Brent Ward State Farm, we strive to make the insurance process as seamless and stress-free as possible, and it’s wonderful to know that Ashley exceeded your expectations. Your kind words about her dedication and customer service mean a lot to us. Thank you again for your recommendation and for choosing to allow us to handle your insurance needs!"
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Cal Sturdivant

March 19, 2025

5  out of  5
rating by Cal Sturdivant
""I had the pleasure of working with Ashley Hammond, my Brent Ward - State Farm Insurance Agent, during the process of selecting the right policy covering home and auto. Ashley demonstrated exceptional professionalism and attention to details, ensuring that every aspect of our needs was thoroughly addressed. She kept us well-informed throughout the entire process, which not only met but exceeded our expectations. I am grateful for the outstanding service Ashley provided and am proud to have had the opportunity to work with her. Brent Ward - State Farm Agency should be equally proud to have such a dedicated and talented professional on their team. Thank you, Ashley, for delivering such an exemplary level of service.""
We responded:
"Welcome to the agency and thank you so much for your kind words! We are thrilled to hear that your experience with Ashley was so positive. At Brent Ward - State Farm Agency, we strive to provide exceptional service, and it’s wonderful to know that Ashley’s professionalism and attention to detail made a significant impact on your experience. We truly appreciate your feedback and are proud to have Ashley on our team. If you ever have any questions or need assistance in the future, please don’t hesitate to reach out and thank you again for choosing our agency to help you with your insurance needs. "
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Jess

March 17, 2025

5  out of  5
rating by Jess
"Had Home & Property Insurance for years. Excellent customer service over the phone. Everyone I interacted with was efficient, professional, helpful, and happy to explain policy details to me. The website is easy to use. I usually just called the office and would be helped immediately with zero fuss or upsells. If only all insurance experiences were as breezy as my experiences with the people at this office."
We responded:
"Thank you Jessica for taking your time to leave us a review. We truly value your feedback and appreciate your business. We hope to continue to provide you with a no fuss experience at every encounter."
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Grumble (Grumblemuncher)

March 15, 2025

5  out of  5
rating by Grumble (Grumblemuncher)
"I’ve been a loyal member of Brent Ward - State Farm Insurance Agent for several years now, and I’ve consistently enjoyed the positive interactions with him and his team. They genuinely take the time to listen attentively to your concerns and understand your needs. The staff is incredibly friendly and welcoming, creating a comfortable atmosphere for everyone. They’re all supportive and knowledgeable, providing valuable insights and guidance to ensure you fully comprehend your policy, coverages, and receive the best advice possible. I’m committed to remaining a member of Brent Ward - State Farm for years to come. I highly recommend this welcoming and friendly staff to anyone seeking insurance services. I had an incredible experience working with Karyn, who has been instrumental in my journey towards financial literacy. She’s not just a knowledgeable person; she genuinely cares about your well-being and wants what’s best for you. Karyn demystified credit, explaining its workings and providing actionable steps to boost my credit scores. She also went above and beyond by addressing my investment concerns and ensuring I felt comfortable with my investment decisions. Karyn’s enthusiasm for helping me grow my portfolio and aligning it with my needs was truly inspiring. Beyond her expertise, Karyn’s wonderful personality made her a joy to work with. I’m grateful to have access to such exceptional financial guidance and a fantastic team at Brent Ward - State Farm Agency. If you’re seeking financial advice or insurance information, I highly recommend reaching out to Karyn."
We responded:
"Thank you so much for taking the time to share your wonderful experience with us! We are thrilled to hear that you’ve enjoyed your time with Brent Ward - State Farm Insurance Agent and that our team has been able to meet your needs. Your kind words about our staff, especially Karyn, truly warm our hearts. We pride ourselves on creating a welcoming atmosphere and providing personalized service, so it’s gratifying to know that you felt supported and cared for throughout your journey with us. Karyn is indeed a gem, and we’re glad she could help you navigate your financial literacy and investment decisions. Your recommendation means the world to us, and we look forward to continuing to serve you for many years to come. If you ever have any questions or need assistance, please don’t hesitate to reach out!"
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Megan Cordon

March 8, 2025

5  out of  5
rating by Megan Cordon
"Crystal was very helpful in gathering information, explaining options, providing a quote, and completing policy. I highly recommend her and State Farm. I've had State Farm policies in 4 different states. Have always gotten excellent service."
We responded:
"Thank you so much for your kind words! We're thrilled to hear that Crystal was able to assist you effectively and provide the excellent service you’ve come to expect from State Farm. Your recommendation means a lot to us! If you have any more questions or need further assistance, feel free to reach out. We’re here to help!"
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Hoa Tran

March 6, 2025

5  out of  5
rating by Hoa Tran
"Crystal Gollischewski is my agent. She is nice and supportive!"
We responded:
"Thank you Hoa for leaving us this review, we so appreciate it. Welcome to the agency and the State Farm family."
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Bruce Jun

February 28, 2025

5  out of  5
rating by Bruce Jun
"Crystal was very professional and extremely knowledgeable. She made it very easy for me to switch both auto and home policies."
We responded:
"Thank you for your wonderful feedback! We're delighted to hear that Crystal provided you with professional and knowledgeable service to make your transition smooth. If you have any more questions or need assistance in the future, don’t hesitate to reach out. We appreciate your trust in us!"
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Tanya Napora

February 28, 2025

5  out of  5
rating by Tanya Napora
"Ashley has been an absolute pleasure to work with! She is incredibly knowledgeable, responsive, and truly cared about finding the best coverage to fit my needs. She took the time to answer all my questions and made the entire process seamless and stress-free. Her professionalism and friendly approach made all the difference. I highly recommend Ashley to anyone looking for a reliable and dedicated insurance agent!"
We responded:
"Thank you so much for your glowing review! We're thrilled to hear that Ashley provided you with such exceptional service. It's wonderful to know that her knowledge, responsiveness, and dedication made your experience seamless and stress-free. We truly appreciate your recommendation and look forward to continuing to assist you with your insurance needs!"
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Karen Haunreiter

February 23, 2025

5  out of  5
rating by Karen Haunreiter
"Ashley has been great with my move from the Reno area back to Lynnwood. This includes starting up a new rental policy and moving other lines of insurance. She offered advice on what level of insurance she thought I might need and was not pushy to sell me more than I needed. I would highly recommend this office, and Ashley."
We responded:
"Thank you for your fantastic feedback! We're so glad to hear that Ashley provided you with the support you needed during your move and helped you with your insurance needs. Her thoughtful approach to finding the right coverage without being pushy is exactly what we strive for. We truly appreciate your recommendation and look forward to assisting you in the future!"
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Duncan Wallace

February 18, 2025

5  out of  5
rating by Duncan Wallace
"Crystal did a great job explaining the level of insurance we required for our condominium. As a first time condo owner it was confusing to understand what was covered by HOA and we what we needed to provide."
We responded:
"Thank you for sharing your experience! We're glad to hear that Crystal was able to clarify the insurance requirements for your condominium and make the process easier for you as a first-time condo owner. Understanding the coverage can be challenging, and it’s great to know she provided the guidance you needed. If you have any more questions or need further assistance, feel free to reach out. We’re here to help!"