State Farm® Insurance Agent Brent Ward
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Babak Nazer
September 5, 2024
"Brent Ward's agency (and specifically representative Crystal G) were VERY straight-forward, quick, friendly, informative, and cost-effective in helping me set up my insurance (home and auto and umbrella) upon moving states. Crystal was so honest, and never tried to up-sell me on anything. Would totally recommend."
"Thank you so much for taking the time to share your positive experience working with Crystal! We greatly appreciate your kind words and are thrilled to hear that you found our services to be straight-forward, quick, friendly, informative, and cost-effective. Your recommendation means a lot to us. If you have any further questions or need assistance in the future, please don't hesitate to reach out. Thank you again!"
Abiageal Sirois
August 30, 2024
"Great experience with Crystal."
"Thank you for sharing your experience with us, we are so happy to hear that it was great! Welcome to the agency and our State Farm family. We look forward to helping you with all your insurance needs."
Devinderjit Singh
August 29, 2024
"Ashley has been amazing to work with. Recommend to work with her."
"Thank you for your positive feedback! We're delighted to hear that Ashley has been amazing to work with. We greatly appreciate your recommendation. If there's anything else we can assist you with, please don't hesitate to let us know. We look forward to continuing to provide you with exceptional service."
Aubrey Harper
August 28, 2024
"Crystal is Awesome!! Highly professional and knowledgeable with great attention to detail. Chrystal will make sure you have the best insurance at the best price, guaranteed! She makes you feel like you are part of the family at Brent Ward. It's like having a good friend in the insurance business."
"Thank you for leaving such a positive review about Crystal and our agency! We truly appreciate your kind words and are thrilled to hear that she provided you with a highly professional and knowledgeable service, with great attention to detail. We're so glad that she made you feel like part of the family and that it was like having a good friend in the insurance business. That's how it should be and by the way, welcome to the family! We will definitely pass on your feedback to Crystal and let her know how much you appreciate her exceptional service. Thank you once again for taking the time to share your experience and we look forward to working with you in the future."
Jonah Woods
August 28, 2024
"I worked with Ashley Hammond, she was perfect! So nice and so easy to talk to, she helped me save a ton, she made the process of changing insurance so easy and she explained my policy in a way I could clearly understand! Can’t thank her enough and so excited to have State Farm insurance!"
"Thank you so much for taking the time to write such a wonderful review about your experience working with Ashley! We greatly appreciate your kind words and are thrilled to hear that she provided exceptional service to you. We will make sure to pass on your compliments to Ashley, as she will be delighted to know that her efforts made a positive impact on your insurance transition. It is our goal to make the process as seamless as possible for our customers, and we are glad to hear that Ashley was able to achieve that for you. Once again, thank you for choosing our agency & State Farm to handle your insurance needs. Please don't hesitate to reach out if you have any questions we are here to help!"
Scott Sheridan
August 27, 2024
"Ashley Hammond was great to work with! She was able to work around my busy schedule and thoroughly explained exactly what I was signing up for. Highly recommend!"
"Thank you so much for your positive review! We truly appreciate your feedback. We are thrilled to hear that Ashley was able to accommodate your busy schedule and provide a thorough explanation of the services you were signing up for. We strive to provide excellent customer service and it's great to know that Ashley was able to meet your expectations. Thank you for recommending us, and we look forward to serving you again in the future!"
Lucy Li
August 27, 2024
"I worked with Ashley Hammond last month for my home and auto insurance. She did a great job explaining in detail each item on the policy statement. The quote is also very reasonable. Great customer service!"
"Thank you for taking the time to leave us a positive review! We are delighted to hear that you had a great experience working with Ashley for your home and auto insurance. We are glad that she provided detailed explanations for each item on the policy statement, ensuring that you fully understood your coverage. It's also wonderful to know that you found our quote to be reasonable. We always strive to offer competitive pricing while providing excellent customer service. Thank you for your kind words, and we appreciate your business. Please don't hesitate to reach out if you have any further insurance needs!"
Xiaotian Tang
August 27, 2024
"Ashley has been very knowledgeable and helpful. She provided a lot of professional advice on coverage details that tailor my family needs. I'm very happy with her service and the agency"
"Thank you so much for taking the time to leave this wonderful review, it means a lot to us! We're thrilled to hear that Ashley was able to provide you with knowledgeable and helpful service. We strive to tailor our coverage to our clients' specific needs, and we're glad that Ashley was able to provide you with professional advice. We appreciate your business and look forward to continuing to serve you and your family."
Gena Schwam
August 21, 2024
"Ashley was very responsive and helped me with a new Property insurance police through State Farm. I'd originally been looking for new car insurance, however, and she was not able to get me a quote for some reason seemingly beyond her control, so I'm deducting a star for that - Ashley is great though!!"
"Thank you so much for your positive review and feedback, we really appreciate it! We're glad to hear that Ashley was responsive and helpful in assisting you with your new property insurance. We apologize for any inconvenience caused regarding the inability to provide a quote for car insurance. Sometimes, there are external factors that may prevent us from obtaining certain quotes. Nonetheless, we're thrilled to know that you found Ashley to be great overall. If you have any further questions or need assistance with anything else, please don't hesitate to reach out. Thank you once again for your support!"
Craig Lindberg
August 19, 2024
"Crystal was very knowledgeable and friendly. She answered all my questions with confidence and provided me a very thorough understanding of my insurance coverage and costs. And I saved money!"
"Thank you so much for taking the time to leave such a positive review! We greatly appreciate your kind words and are thrilled to hear that Crystal provided you with excellent service. We're glad she was able to answer all your questions and provide a thorough understanding of your insurance coverage and costs. Saving money is always a plus! We'll be sure to pass along your feedback to Crystal. If you have any further questions or need assistance in the future, please don't hesitate to reach out."
Renee Peterson
August 9, 2024
"We recently changed our auto, home & business policies to Brent Ward, State Farm. My husband and I had been with USAA for over 50 years. It was not a decision we took lightly. We were aware of Brent Ward’s agency because my parents had used them for many years. Working with Ashley Hammond made the transition process easy and painless because of her professional manner and capabilities. She was one of the key factors, along with premium pricing and better service, in making our decision to switch to Brent Ward agency. Robert & Renee"
"Thank you so much for taking the time to leave us a review. We truly appreciate your feedback and are delighted to hear about your positive experience working with Ashley during the transition process. We understand that changing insurance providers after such a long time is a significant decision, and we are honored that you chose Brent Ward, State Farm as your new agency. We strive to provide excellent service, competitive pricing, and a smooth transition for all of our clients, and we are thrilled that Ashley's professionalism and capabilities played a key role in your decision. If there is anything else we can assist you with or if you have any further feedback, please do not hesitate to reach out to us. We are here to ensure your continued satisfaction as valued clients. Thank you again for choosing Brent Ward, State Farm. We look forward to serving you for many more years to come."
Leah Bearwood
August 6, 2024
"Crystal has been great she answered all my questions and giving me all the information I need at a lower price than I was paying. I really appreciate her responsiveness."
"Thank you so much for taking the time to leave such a positive review! We are thrilled to hear that Crystal has been able to assist you with all your questions and provide you with the information you needed. We strive to offer excellent service at competitive prices, and we're glad to know that Crystal was able to help you find a lower price than what you were previously paying. We value her dedication to delivering prompt and helpful support to our customers. We'll make sure to pass along your appreciation to Crystal and let her know about your satisfaction. Thank you for choosing our agency to handle your insurance needs."
Don McNamara
July 26, 2024
"I recently worked with Ashley to transfer an auto policy from another state, and at the same time she helped me reevaluate all of my current auto and home policies with another company. Ashley made the process very easy, was able to match coverage and provide easy to understand explanations of coverages and options. Ashley took care of sending out the cancelation notice to my previous company, and ensured all parties that needed proof of insurance were notified, making the entire process quick and easy."
"Thank you for taking the time to share your positive experience while working with Ashley. We greatly appreciate your feedback. We are thrilled to hear that Ashley made this process smooth and efficient. We truly value your business and look forward to working with you in the future."
Jimit Shah
July 25, 2024
"I worked with Ashley Hammond from this office and she was fantastic to work with. My insurance premium on auto and home had skyrocketed. She helped me reduce my spend in half while improving my coverage and Ashley did all of that as a partner and a trusted advisor. I would really recommend anyone to contact Ashley before making their decision on their insurance policies OR to reach out to her even if you are not shopping .. maybe you can also save $$, get better coverage and find an awesome insurance agent to partner with."
"Thank you so much for your kind words and for taking the time to share your positive experience working with Ashley. We greatly appreciate your recommendation and are thrilled to hear that she was able to help you reduce your insurance premium while improving your coverage. Ashley is dedicated to providing excellent service and being a trusted advisor to her clients, so it's wonderful to know that she exceeded your expectations. We are glad you found her to be a great partner in navigating your insurance needs. We value your feedback and recommendation, and we look forward to continuing to serve you and provide exceptional service. Thank you once again for choosing our agency and for sharing your positive experience. We truly appreciate your business!"
Northwest Dad
July 22, 2024
"We had the pleasure of working with Ashley Hammond, who was referred to us by another local insurance agency. That referral alone carried a lot of weight; however, our interactions with her exceeded our expectations! She was very knowledgeable about the various lines of policies, patient when it came to educating us, timely in her responses, and pleasant to interact with. State Farm's rates are very competitive, especially in the regions that have high wildfire ratings for homes. Thank you Ashley!"
"Thank you so much for taking the time to share your positive experience with us, and for choosing our agency to handle your insurance needs. We greatly appreciate your kind words and are thrilled to hear that Ashley exceeded your expectations. Her knowledge, patience, and timely responses are qualities we strive for in providing exceptional service. If you have any further questions or need assistance in the future, please don't hesitate to reach out. Thank you again for choosing our agency and welcome to the State Farm family!"
Mark Nason
July 22, 2024
"I worked with Ashley Hammond to transfer my auto policies to WA upon my move from Montana. Ashley was prompt, professional and efficient. I would highly recommend Brent Ward State Farm to anyone and make sure you ask for Ashley!"
"Thank you so much for taking the time to leave such a positive review! We truly appreciate your kind words and are thrilled to hear about your positive experience with Ashley. We are committed to providing prompt, professional, and efficient service to all our clients. Your recommendation means a lot to us! Thank you again for choosing Brent Ward State Farm!"
OnlySolo Left
July 9, 2024
"This review is for state farm, not the brent ward location. I am a customer of 6 years, To raise my rate 30% because other people are getting into more accidents is crazy. Called, spoke with a rep he said its a general 30% increase to your bill, no other explanation. I called a few other state farms locally and the consensus that since so many of there customers are getting into accidents they raised everyone's rates. Seems fair right? The amount of state farm commercial's I see is insane, then to raise a customers rate for 30% for just because? How many of the other 30 million customers that they have did they do this too? Unfortunately will now have to switch providers, "because"."
"Thank you for bringing this to our attention. We understand your concerns regarding the rate increase and we would like to address them. The rate adjustments are based on a variety of factors, including claims trends and overall risk assessment. We strive to provide competitive rates while ensuring the financial stability of our policyholders. We apologize if the explanation provided by our representative was not clear. We value your loyalty as a customer for the past six years and would love to review your coverage and look for ways to help lower the cost. "
Jason Glover
July 8, 2024
"Ashley Hammond supported me in setting up homeowner insurance for a house I am buying and helped me save a bit of dough-ray-me on the vehicle insurance too. I'm generally pretty busy and hate "life admin" chores (especially dealing with insurance agents!!) so it was a pleasure to have someone with great follow-through who could make it not feel like a trip to the dentist :p"
"Thank you for taking the time to share your positive experience with us! We're thrilled to hear that Ashley provided you with excellent support in setting up your homeowner insurance and helped you save on your vehicle insurance as well. We understand that dealing with insurance agents can sometimes feel like a chore, but we're glad that Ashley's great follow-through and personable approach made the process more enjoyable for you. If you ever need any further assistance or have any questions, please don't hesitate to reach out. Thank you for choosing us, and we look forward to serving you in the future"
Irina Lishanskaya
June 29, 2024
"I just got renter's insurance through State Farm, and Ashley H. was very welcoming. Albeit a short interaction, she was really friendly and offered some helpful advice. Hoping for more positive interactions in the future! (and hoping I will not need to actually use the insurance lol)"
"Thank you for taking the time to share your positive experience with us! We're delighted to hear that Ashley provided you with a warm welcome and offered helpful advice during your interaction. We strive to make every interaction with our customers friendly and informative. We hope to continue providing you with positive experiences in the future. And don't worry, we hope you won't need to use the insurance either! However, if you ever do need assistance, rest assured that we'll be here to support you. Thank you for choosing State Farm for your insurance, and we appreciate your feedback"
Serkan Karatas
June 28, 2024
"We had a great experience working with Crystal! She walked us through all the different coverage options and helped us to pick the best coverage options fitting our specific needs!"
"Thank you for your kind words and positive review! We are delighted to hear that you had a great experience working with Crystal. We pride ourselves on providing excellent service and helping our customers find the best coverage options for their specific needs. If there's anything else we can assist you with in the future, please don't hesitate to reach out. We so appreciate your feedback!"
Pankaj Chandel
June 25, 2024
"I worked with Ashley Hammond and highly recommend her. My existing insurance just got doubled and I wanted to explore option. Ashley was recommended by my friend. I had some other quotes with my existing agent, and one was little better than StateFarm's. While it could be tempting for agents to just throw lowest offer, Ashley spent a lot of time with me explaining everything and recommended going with proper insurance coverage. At the end I was confident and satisfied to be on top of all the details and decided to go with her. Would certainly recommend them to my friends."
"Thank you so much for taking the time to leave us such a positive review! We greatly appreciate your kind words and recommendation. We are thrilled to hear that you had a great experience working with Ashley. Our team takes pride in providing comprehensive insurance coverage and ensuring that our clients fully understand their options. We understand that it can be tempting to simply choose the lowest offer, but we believe in taking the time to educate our clients and recommend proper insurance coverage. It is wonderful to know that you felt confident and satisfied with the level of service you received. We strive to go above and beyond to make sure our clients are well-informed and have peace of mind when making important decisions like choosing an insurance provider. Thank you once again for choosing our agency, and we look forward to serving you and your friends in the future. If you have any further questions or need any assistance, please don't hesitate to reach out to us."
James Knowles III
June 22, 2024
"It was an absolute pleasure to work with Ashley H. From our first conversation I knew the Brent Ward State Farm Agency would be perfect for managing our home policy. Ashley was professional, knowledgeable, and truly demonstrated that she cared about my partner and I getting the best coverage to meet our needs. Ashley was also able to get us an even better deal after bundling our home policy with our auto policy offering us better coverage at a better price. Being from the south, I can appreciate when agents are courteous, and genuinely take out the time to establish a rapport with their customers so there’s a foundation built for the long term. I look forward to staying a client of the Brent Ward State Farm Agency for as long as I live in the PNW."
"Thank you so much for your kind words and positive feedback about your experience working with Ashley! We are thrilled to hear that Ashley provided you with exceptional service and demonstrated her professionalism and knowledge throughout the process. It's great to know that she went above and beyond to ensure you and your partner received the best coverage to meet your needs and even secured a better deal by bundling your home and auto policies. We appreciate your recognition of Ashley's courteousness and her efforts to establish a strong rapport with you as a customer. Building a foundation for long-term relationships is something we value greatly. We are grateful to have you as a client of the Brent Ward State Farm Agency and we look forward to continuing to provide you with excellent service. If you ever have any questions or need further assistance, please don't hesitate to reach out. Thank you once again for your trust and support!"
Michael Lind
June 21, 2024
"After Pemco raised my rates 40% again I started a full audit of all my insurance needs. Before I even called State Farm Ashley called ME because she had remembered to check back with me “next year” when I did the audit last year. Anyway, she was able to use my previous information to expedite another quote for 2024-2025. State Farm was the best quote BY FAR this time. Ashley was very precise and concise which I appreciate. She explained the Safe and Save driving feature with no pressure. Switching to State Farm for Home, Auto and Umbrella is saving me over $1000/year. Thank you Ashley for your professionalism."
"Welcome to the family Michael and thank you for leaving Ashley this glowing review. We are so happy you've chosen our agency and State Farm, we promise to be here for you when you need us most and look forward to helping you for many years!"
Peipei Wang
June 13, 2024
"I mainly have communication with Crystal. She is an agent very informative about auto policies. Over the two years of auto insurance consultation, she never pushed me and only checked me after every 6 months to see if I am at a good position of my auto policies."
"Peipei, thank you so much for taking the time to share your experience with us! We are thrilled to have you as a new customer and we truly appreciate your kind words. Your satisfaction is our top priority, and we're glad to hear that we've met your expectations right from the start. If you have any questions, concerns, or need further assistance, please don't hesitate to reach out to our support team. We're here to ensure your experience with us remains exceptional. Once again, thank you for choosing our agency. We look forward to serving you and providing you with the best possible service."
Dinusha Thotagamuwa
May 29, 2024
"I recently worked with Ashley H. on changing my auto and home insurance policy. From the start, she was professional, knowledgeable, and always willing to go the extra mile to ensure I got the best coverage for my needs. She patiently explained all the options, answered all my questions, and provided valuable advice that made the whole process seamless and stress-free. Her dedication to customer service and attention to detail is truly commendable. I highly recommend them to anyone looking for reliable and comprehensive insurance solutions. Thank you for your outstanding service!"
"Thank you so much for taking the time to share your experience, Dinusha! We're thrilled to hear that you had a positive experience working with Ashley on changing your auto and home insurance policy. We strive to provide professional and knowledgeable service, and it's great to know that Ashley went the extra mile to ensure you got the best coverage for your needs. We're glad she made the process seamless and stress-free for you. We appreciate your recommendation and look forward to serving you in the future. Thank you again for choosing us and for your kind words about our outstanding service!"