State Farm® Insurance Agent Brent Ward
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Kelvin Lee
March 14, 2026
"I worked with Ashley for my auto and renters insurance quotes, and was very impressed with her professionalism, knowledge and helpfulness. All the information provided was very clear and answered all my queries. Overall, I’m very happy with Ashley’s service, would highly recommend"
Jay Wildin
March 13, 2026
"I do home loans and my client was buying a condo, and the loan required the HOA to carry sufficient coverage for the loan. The loan was denied due to insufficient coverage. Merrie was so helpful in helping me out, and going through the coverage and pointing out the endorsement that showed guaranteed replacement coverage. She helped me get my clients denial overturned, and in turn helped a young nurse get into her first home. Merrie is a HERO and has amazing customer service!!"
"Thank you so much for your kind words and for taking the time to share your experience! We’re thrilled to hear that Merrie was able to assist you in navigating the loan requirements and ultimately help your client secure their first home. It’s always our goal to provide exceptional service and support, and we’re glad Merrie could make a difference in this important milestone. We appreciate your trust and look forward to working with you again in the future!"
melissa hales
March 11, 2026
"Ashley is a doll. I was overpaying from another company for YEARS, and Ashley helped me cut a lot off my monthly premiums and find the best discounts with better coverage! She's so friendly, personable, thoughtful, and honestly the kind of person I can only hope other agents are. I feel like I gained a friend in this process. A true star."
"Thank you so much for your kind words! We're thrilled to hear that Ashley was able to help you save money while finding better coverage. She truly cares about her clients, and it means a lot to know she made such a positive impact. We're so happy you feel like you gained a friend — that’s exactly the kind of experience we strive to provide. Thanks again for sharing your experience and for being part of our State Farm family! 🌟😊"
Nicholas Reid
March 9, 2026
"Ashley from Brent Ward recently helped consolidate our auto and home insurance - we couldn't have been happier with her super responsive and helpful consultative approach. We needed to secure insurance during a fast close period on a new home and Ashley made it super easy. Would definitely recommend Brent Ward, and Ashley in particular for anyone looking for great rates and comprehensive cover."
Sheila Weiss
March 5, 2026
"Deanna is terrific! She went above and beyond what any insurance agent has done for me in the past! She was on the phone with me to my mortgage and old insurance company to ensure the transition went smoothly. I’ve been with many companies in the past, but Deanna provided the best personal service I’ve ever had!"
"Thank you so much for your kind words! We're thrilled to hear that Deanna went above and beyond to make your insurance transition smooth and that you experienced such exceptional personal service. We'll be sure to pass along your compliments to her. Your satisfaction means a lot to us, and we're here for you anytime you need assistance!"
Saikat Das
March 5, 2026
"Crystal is very helpful and explained me every detail throughout the process."
"Thank you for your wonderful feedback! We're glad to hear that Crystal was able to help and clearly explain every detail throughout the process. We appreciate your trust and are here to support you whenever you need us!"
Jon Cole
February 26, 2026
"I recently worked with Crystal to start a new policy - I was impressed with how responsive and helpful she was. She made it incredibly easy to get the policy setup."
"Welcome to our agency and the State Farm family. Thank you so much for sharing your experience! We're delighted to hear that Crystal made the process smooth and straightforward for you. It's great to know her responsiveness and assistance stood out—she truly takes pride in helping clients every step of the way. We appreciate your kind words and look forward to helping you in the future!"
Laurence Ross
February 23, 2026
"Professional and attentive. Answering questions without pressure. Like the fact that one company has all my insurance. A company that is established. Good experience with Ashley."
"Thank you so much for your kind words! We're thrilled to hear that you had a positive experience with Ashley and that you appreciated our professional and attentive service. It's great to know that having all your insurance needs handled by one established company made things easier for you. We look forward to continuing to provide you with excellent service! If you ever have any questions, don’t hesitate to reach out."
Remy Martuszewski
February 20, 2026
"Ashley had been very communicative and quick with responses. She saved me money. Definitely will refer her to anyone"
"Thank you so much for your kind words and for choosing our agency! We're thrilled to hear that Ashley was able to assist you quickly and save you money. We truly appreciate your trust and your willingness to refer us to others. Welcome to our agency and the State Farm family—we look forward to helping you with all your insurance needs."
Dave Wrenn
February 11, 2026
"I have been a State Farm customer for 5 years. I was in an accident recently for which I was not at fault. I filed my claim online within a couple hours of the accident (on a weekend). I received a call from State Farm claims immediately after filing the claim. They outlined my options and I decided to go through them and have them subrogate the claim with the other insurance company. I was able to get my car to a repair shop recommended by State Farm within 1 day. State Farm paid for a rental during this period. Due to the cost of the repairs versus the age of the car, State Farm totaled the car instead of repairing. The amount they gave me was actually more than I was expecting. The payment process was handled electronically and took 4 days start to finish. The entire process was resolved within 11 days of the accident. I was exceptionally pleased with the Customer Service from State Farm including everyone from the Customer Service Claims unit through my local Agent. I highly recommend State Farm Insurance."
"Thank you so much Dave, for sharing your positive experience with us and for the many years of loyalty! We're delighted to hear that our team was able to provide prompt and efficient service throughout the claims process, especially during a stressful time. It's great to know that the communication, repair arrangements, rental coverage, and payment process all met your expectations. Your recommendation means a lot to us, and we’re committed to continuing to deliver excellent customer service. If you ever need assistance in the future, we're here to help!"
Sudhanshu सुधांशु Gupta
February 10, 2026
"Sharing my experience here. Crystal G. worked with me patiently understanding the requirements and was able to land me a package that suited my needs. Appreciate the kind and polite service rendered in a short time period."
"Thank you so much for sharing your experience! We're delighted to hear that Crystal was patient, attentive, and able to secure a package that perfectly suited your needs. Your kind words about her service mean a lot to us. We truly appreciate your feedback and look forward to assisting you again in the future!"
Mark Fessler
February 5, 2026
"I have been working with Crystal for 4? Years the numbers didn’t work out right till this year but Crystal worked hard to refine a package of insurance that worked for us. Many thanks!!"
"We appreciate you giving Crystal the opportunity to work with you over the past few years to find the right coverage for you. We're glad she was able to create an insurance package that fits your needs perfectly. Your thoughtful feedback means a great deal to us, and we're always here to help whenever you need!"
Joe Tafoya
February 5, 2026
"I filled out an online form for homeowner and car insurance and Crystal Gollischewski from Brent's office got back to me right away. I told her what I was looking for and she got me exactly what I needed... right away. She then followed up and made sure I was all set. I was expecting Jake from State Farm but instead got his awesome counterpart Crystal!"
"Thank you so much for your kind words! We're thrilled to hear that Crystal was able to assist you quickly and find exactly the coverage you needed. She truly is a valuable part of our team, and we're glad she could exceed your expectations. If you ever need anything else, please don't hesitate to reach out!"
Matt Smull
January 30, 2026
"Ashley was amazing to work with, I'd recommend her a million times over! After dealing with robots and horrible service with a few other companies, getting to work with her was a dream. We had a long and very helpful phone call walking though everything for my home and auto policies, she answered all of my dumb questions, and she did everything she could to get us the best rates. She treated us like a good neighbor!"
"Welcome to the State Farm family and our agency! Thank you so much for your kind words! We're thrilled to hear that Ashley made your experience smooth and personalized, especially after the frustration you faced elsewhere. It's great that she took the time to walk you through everything and made you feel valued like a true neighbor. We’re grateful to have her on our team and even more grateful for wonderful clients like you! If you ever need anything else, we're here to help."
Brian Keller
January 29, 2026
"Crystal was incredibly helpful! She took the time to understand me and my needs and has already helped me save money by moving policies from my prior insurance company."
"Thank you for sharing your experience! We're so glad to hear that Crystal took the time to get to know your needs and was able to help you save money on your policies. Providing personalized service and delivering real value is what we strive for, and it’s wonderful to know Crystal made a positive impact for you. We look forward to working with you in the future."
Saurabh Agrawal
January 29, 2026
"I started working with Ashley for my auto and primary home insurance quotes, and I’ve been impressed from day one. She is extremely detailed and takes the time to explain everything clearly, which really helped me understand all my options. Ashley is proactive about following up on open items and makes sure nothing falls through the cracks. Later, she also assisted me with insurance for my retail properties, and once again provided outstanding service. She not only got me a competitive quote quickly but also took ownership of canceling my existing policies with other companies and setting up the new ones seamlessly. Overall, I’m very happy with Ashley’s service—she’s professional, thorough, and genuinely cares about her clients. Highly recommend!"
"Thank you so much for your thoughtful and detailed review! We're thrilled to hear that Ashley provided you with such exceptional service across your auto, home, and retail property insurance needs. It's great to know that her attention to detail, clear explanations, and proactive follow-up made the process smooth and easy for you. We truly appreciate your recommendation and are delighted that Ashley was able to take care of everything seamlessly. If you ever need anything else, please don't hesitate to reach out!"
Mike Bunn
January 22, 2026
"Needed a new homeowner policy so I stopped by Brett Ward's office. Everyone there was fantastic. They took my info and told me that Crystal would be contacting me shortly. Within an hour I had the quote and was on the phone with her to go over everything. She went through it line by line and answered all my questions. Very kind, helpful and professional!"
"Thank you for sharing your experience! We're so happy to hear that our office and Crystal made the process easy and enjoyable for you. Our team strives to be helpful and professional every step of the way, and it’s wonderful to know we hit the mark. If you ever need anything else, don’t hesitate to reach out!"
Shardul Bavkar
January 21, 2026
"I would like to take a moment to recognize Crystal Gollischewski for her outstanding assistance with securing home insurance for my property in Washington state. Crystal was extremely helpful throughout the entire process and took the time to guide me step by step, ensuring I understood my options clearly. She was knowledgeable, responsive, and truly dedicated to finding the best possible insurance rate to meet my needs. I greatly appreciate her support and would highly recommend her services to anyone looking for insurance guidance."
"Thank you for sharing your experience! We are thrilled to hear that Crystal provided such exceptional support in helping you secure home insurance for your property. Her commitment to walking you through every detail and making sure you felt confident about your choices really sets her apart. It’s wonderful to know she combined expertise with responsiveness to find the best coverage tailored for you. Your recommendation means a lot, and we’re grateful Crystal could be part of making this process smooth and clear for you."
Chuck Lang
January 20, 2026
"Annie Vaness was informative and more than willing to help in getting me to resign up with State Farm. Her follow up was prompt as wel as being friendly! Very proffessional!"
"Thank you for your kind words! We’re delighted to hear that Annie made your experience with rejoining State Farm both easy and pleasant. Her prompt follow-up, friendly attitude, and professionalism truly make a difference. We appreciate you recognizing her efforts and are glad she could assist you so effectively!"
Ali Shafai
January 14, 2026
"Ashley helped with select the right coverage, helping me step by step. I felt in good hands. I am allergic to pushy sales people, but Ashley was the right combination of suggestion and listening. She is kind and I felt she cared (which is hard to come by these days)"
"Thank you for sharing your experience! We’re so glad Ashley was able to guide you thoughtfully and make you feel comfortable throughout the process. It means a lot to us that her genuine care and attentive approach stood out to you. We appreciate your feedback and look forward to supporting you anytime you need!"
Shubhakar Reddy
January 6, 2026
"Worked with Natalie for home owners insurance and she was great at explaining the policy and worked with my loan agent to get them all the details."
"Thank you so much for your kind words! We're thrilled to hear that Natalie provided clear explanations and collaborated seamlessly with your loan agent. We appreciate your trust and are here to help with any future insurance needs!"
Spencer S
January 6, 2026
"Ashley is the best!"
"Thank you for taking the time to leave this review and we agree with you 100%. Ashley is such a valuable asset to our team."
Rick LaBlond
January 2, 2026
"Having recently made major changes across my insurance portfolio with several carriers, Deanna was attentive, knowledgeable and understood my need to both simplify and consolidate. The communication and customer service has been excellent."
"Thank you so much for your kind words! We're thrilled to hear that Deanna was able to provide attentive and knowledgeable service while helping simplify and consolidate your insurance portfolio. Delivering excellent communication and customer service is very important to us, and we're glad it made a positive difference for you. Please don’t hesitate to reach out if you need any further assistance!"
Himel Dev
December 31, 2025
"Crystal was great to work with! She took the time to walk us through our home and auto insurance options and provided very competitive quotes. She was responsive and made the whole process easy and stress-free, especially during the holiday season. We definitely recommend her to anyone looking for insurance quotes or coverage guidance."
"Thank you so much for your kind words! We're thrilled to hear that Crystal provided you with excellent service and made the insurance process easy and stress-free, especially during the busy holiday season. Your recommendation means a lot to us, and we're always here to help with any of your insurance needs. Thanks again for choosing us!"
steve scott
December 30, 2025
"Insurance is never fun but Crystal at this agency worked very hard to get us a good policy at a fair price. She was very helpful."
"Thank you for your kind words! We're glad to hear that Crystal provided you with excellent service and helped you find a policy that fits your needs at a fair price. We appreciate your trust in our agency and are here to assist you anytime!"