State Farm® Insurance Agent Brent Ward
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
SM
August 14, 2025
5
out of
5
rating by SM
"We had an outstanding experience with Ashley Avalos, our State Farm Agent. From the very beginning, she was professional, incredibly knowledgeable, transparent, and most importantly patient. My husband and I had a lot of questions about our homeowners policy coverages, various options, and she took the time to walk us through every detail. Her commitment to customer care and knowledge made this overwhelming process smooth. If you're looking for someone who can help you make informed decisions, I highly recommend Ashley. Doug and Stella Moeller"
Tom Nelson
August 8, 2025
5
out of
5
rating by Tom Nelson
"Crystal was wonderful throughout the whole process. She not only helped me get the coverage that I needed at better rates than I previously had. I wouldn't say that we talked business the entire time, because we're both real people with real lives."
We responded:
"Thank you so much for your kind words! We're thrilled to hear that Crystal provided you with excellent service and helped you find the right coverage at better rates. Building genuine connections while taking care of your needs is exactly what we strive for. We truly appreciate your trust and look forward to assisting you again in the future!"
Rodrigo Vergara
August 8, 2025
5
out of
5
rating by Rodrigo Vergara
"Crystal was super helpful to identify the best coverage and discounts we could get; she took all the time to answer our questions while personalizing the policy to our needs. Thanks!"
We responded:
"Thank you so much for taking your time to leave Crystal this review, we so appreciate your feedback. We are thrilled to hear that you found Crystal to be helpful and willing to take her time answering your questions. We pride ourselves on delivering exceptional service every step of the way. We look forward to helping you in the future!"
Mohammad Saifullah
July 31, 2025
5
out of
5
rating by Mohammad Saifullah
"Ashley was great to work with, she gave clear answers to all my queries pleasantly!"
We responded:
"Welcome to the State Farm family and our agency. We thank you for taking your time to leave us a review and are pleased to hear that you had a great experience while working with Ashley! We look forward to helping you with all your insurance needs for many years!!"
Mohnish Kulkarni
July 28, 2025
5
out of
5
rating by Mohnish Kulkarni
"We had a fantastic experience working with Ashley for our insurance needs on both home and auto. She made sure to clearly outline all the options i had here and explained all of them really well for me to determine what all i wanted to pick up. I had several follow-up questions which she also patiently answered for me. When i decided to go ahead with statefarm, she worked with me to transition over from my current insurance company as well. Overall, the whole experience felt smooth and at no point did i feel pressured to make a decision. I would absolutely recommend working with Ashley if you are looking at Statefarm for insurance needs!"
We responded:
"Thank you so much for your kind words and thoughtful review! We're thrilled to hear that Ashley provided you with clear explanations, patient support, and a smooth transition to State Farm. It's wonderful to know you felt comfortable and well-informed throughout the process. We truly appreciate your recommendation and look forward to assisting you with any future insurance needs!"
Nancy Juscamaita
July 26, 2025
5
out of
5
rating by Nancy Juscamaita
"Ashley was an absolute pleasure to work with! She kindly walked me through my insurance policy options, explaining everything in plain English and answering all my questions with patience and a pleasant attitude. When I had to change my policy sooner than expected, her team was incredibly friendly and helpful, making sure I received the document I needed right on time. Thank you so much for everything!"
We responded:
"Welcome to the family! We are so happy to hear your feedback regarding your experience while working with Ashley & our team. We pride ourselves on exceeding expectations and keeping things simple whenever possible. Thank you for taking your time to leave Ashley this review and for trusting us to handle your insurance needs. We look forward to helping you for many years. "
Michael Petty
July 25, 2025
5
out of
5
rating by Michael Petty
"Working with Ashley Hammond was an excellent experience. Her expertise, professionalism, and kindness made switching from my previous impersonal and primarily web-based insurance company an easy choice to make. She explained real-life pros and cons for all sub-categories of my new auto policy, while alerting me to the benefits of adding affordable renter's insurance. Ashley provided opinions based on over fifteen years of professional experience, while, importantly, stressing that electing to add, increase, decrease, or remove each element of coverage was truly up to me. I'm stoked I switched to State Farm and got to work with Ashley Hammond, a truly outstanding insurance professional."
We responded:
"Thank you so much for your wonderful review! We're thrilled to hear that Ashley's expertise, professionalism, and personalized approach made your transition to State Farm a smooth and positive experience. It's great to know that she helped you understand your coverage options clearly and provided valuable advice tailored to your needs. We truly appreciate your trust and are excited to have you as part of the State Farm family!"
Oz Karatay
July 24, 2025
5
out of
5
rating by Oz Karatay
"Ashley Hammond was a great agent. She helped me get to the price point I want by adjusting my policies and didn’t try to upsell anything. She followed up with me on a timely manner."
We responded:
"Thank you for your kind words! We're glad to hear that Ashley was able to help you find the right coverage at a price that works for you, without any pressure to upsell. Providing timely and personalized service is very important to us, and we’re happy Ashley delivered that for you. Welcome to the agency and our State Farm family."
Blair Kun
July 24, 2025
5
out of
5
rating by Blair Kun
"Crystal was incredibly helpful in assisting me with securing insurance for our new car. She answered all of my questions with professionalism and patience, which I truly appreciated. Her knowledge and support made the entire process smooth and stress-free. Thank you, Crystal!"
We responded:
"Thank you so much for your kind words! We're thrilled to hear that Crystal was able to provide you with knowledgeable and patient support throughout the insurance process. It's our goal to make things as smooth and stress-free as possible for our customers, and we're glad that Crystal succeeded in doing that for you. We appreciate your trust and look forward to assisting you again in the future!"
Lucy Higgins
July 22, 2025
5
out of
5
rating by Lucy Higgins
"I had a great experience working with Ashley to sign up for auto and renters insurance for my first time, she was helpful in explaining everything to me since it was my first time and was very patient and willing to give me all the information I needed."
We responded:
"Thank you so much for taking your time to give us your feedback. We are so happy to hear you had a positive experience working with Ashley! Welcome to our agency and the State Farm family."
Lin Feng
July 16, 2025
5
out of
5
rating by Lin Feng
"Crystal was fabulous at explaining everything and giving us a good quote very quickly. The team is very efficient and professional"
We responded:
"Welcome to the State Farm family and our agency. We are happy to hear you had a fabulous experience with Crystal. Our goal is to provide you with the best possible service at every interaction and to exceed your expectations. We look forward to working with you on all your insurance needs for many years. Thank you so much for taking the time to provide us with your feedback, we truly appreciate it."
Kostov Productions
July 16, 2025
5
out of
5
rating by Kostov Productions
"Ashley was a joy to work with. She is professional, returns callls and emails in a timely manner and always possitive. I'm hoping we can do more business with Ashley. Just a great experience."
We responded:
"Thank you so much for your kind words! We’re thrilled to hear that Ashley provided you with a positive and professional experience. We truly appreciate your trust and look forward to the opportunity to work with you again in the future."
Ramesh K
July 16, 2025
5
out of
5
rating by Ramesh K
"When I first started with State Farm, I worked with Crystal Gollischewski at StateFarm, Woodinville, WA. She is a top-notch insurance agent and a great individual. Crystal is super-responsive and does everything she can to earn the customer trust. Keep it up, Crystal! In the past 4 years, I have been working with Natalie Beslow who is my preferred state farm contact at Brent Ward for answers regarding my insurance policies. In this time, she has made several adjustments and recommendations and I have sent many clients as a referral who also ended up becoming new clients at Brent Ward. Natalie is awesome! Lastly, we had to review our term life insurance policies and have been working closely with Ashley Avalos. Ashely is a thorough professional who is kind, always available to answer questions, and follows through to ensure a top-notch customer experience. Altogether, you have an A + team at your disposal when you work with Brent Ward."
We responded:
"Thank you so much for your wonderful feedback and for recognizing Crystal, Natalie, and Ashley! We’re delighted to hear that each of them has provided you with exceptional service and support over the years. Your trust and referrals mean the world to us, and we’re proud to have such dedicated team members committed to delivering a top-notch experience. Please don’t hesitate to reach out if there’s ever anything we can assist you with in the future. Thanks again for being a valued client of Brent Ward State Farm Agency!"
Pam De Priest
July 3, 2025
5
out of
5
rating by Pam De Priest
"Crystal did an excellent job taking my information and leading me through the process as I moved my car insurance to State Farm. I am saving $50 a month by making this change for which I am grateful! Thank you for your help, Crystal, and for making this easy."
We responded:
"Thank you so much for your kind words! We’re thrilled to hear that Crystal was able to guide you smoothly through the process and help you save money on your car insurance. Your satisfaction is our top priority, and we appreciate you choosing our agency & State Farm. "
Pradeep Nagaraja
July 3, 2025
5
out of
5
rating by Pradeep Nagaraja
"Crystal was patient with me and answered all my questions. I had gone back to her a couple of times, until I finally decided to move forward with her and Brent Ward Insurance agency."
We responded:
"Welcome to the family and thank you so much for your feedback. Crystal is fantastic at what she does and we are so glad you were able to connect with her on your insurance needs. Thank you for choosing our agency and we look forward to helping you for many years."
Terry Walker
July 1, 2025
5
out of
5
rating by Terry Walker
"Ashley Hammond was absolutely superb! I had been futilely searching two months for homeowner's insurance after my previous insurance company dropped me. It took a bit of time on the phone, but she got me the insurance I needed, and more. She explained EVERYTHING down to a tee, and even saved me money on my auto insurance. This was a completely painless experience after the nightmare I had gone through while searching. Other than taking a few pictures, I didn't have to even leave my chair. Ashley really knows what she is doing - I can't praise and thank her enough!"
We responded:
"Thank you so much for sharing your experience and welcome to our State Farm family! We're thrilled to hear that Ashley was able to turn what started as a frustrating search into a smooth and successful process for you. It's wonderful that she not only secured the homeowner's insurance you needed but also saved you money on your auto insurance, all while providing clear and thorough explanations. We are so thankful that Ashley is part of our wonderful team—she truly is a star! We look forward to helping you in the future."
Tracy Newland
June 26, 2025
5
out of
5
rating by Tracy Newland
"I had a very nice experience over the phone with Crystal. She helped me work out a plan for both my home and auto insurance. I am very pleased with the service."
We responded:
"Welcome to the State Farm family and our agency. Thank you so much for your kind words! We’re thrilled to hear that Crystal was able to assist you with your home and auto insurance plans. Providing excellent service is our top priority, and it’s wonderful to know you had a positive experience. We look forward to helping you in the future with all your insurance needs."
Rod Fleming
June 25, 2025
5
out of
5
rating by Rod Fleming
"Crystal is a true professional and a pleasure to work with. She took the time to answer all of my questions and saved me a ton on my home and auto. I would definitely recommend getting a quote today."
We responded:
"Welcome to the agency and our State Farm family! Thank you so much for your kind words! We're thrilled to hear that you had a great experience working with Crystal. She truly is dedicated to providing exceptional service and ensuring her clients get the best possible savings. Thank you for your recommendation, it truly means a lot to us. Thank you again for choosing us to handle your insurance needs."
Jamison Johnson
June 24, 2025
5
out of
5
rating by Jamison Johnson
"They help us with our family's insurance, and do a great job!"
We responded:
"Welcome to our agency and the State Farm family. Thank you so much for taking your time to leave us a review, we so appreciate it. We are pleased to hear that we did a great job for you and look forward to doing a great job at our next interaction. Thank you for choosing our agency and trusting us to care for your insurance needs."
Sam Kunta
June 24, 2025
5
out of
5
rating by Sam Kunta
"Quick and accurate quote provided , prompt response to my message, that helped me to make a decision to switch to statefarm."
We responded:
"Thank you so much for your kind words! We're thrilled to hear that our quick and accurate quote, along with our prompt communication, helped you make the decision to switch to State Farm. We look forward to helping you in the future with all your insurance needs."
Vern Fotheringham
June 24, 2025
5
out of
5
rating by Vern Fotheringham
"Crystal Gollischewski provided us with clear and precise answers to our questions that our previous agent with Allstate was simply unable or unwilling to provide. The process of setting up our new account and getting our on-line access set up was pretty painless and straightforward. Crystal did a great professional job and followed up immediately to ensure we had no problems with the set up."
We responded:
"Thank you so much for taking the time to share your positive experience! We’re thrilled to hear that Crystal was able to provide you with the clear and precise answers you needed, and that the setup process was smooth and straightforward. We strive to ensure our clients feel supported every step of the way, and it’s wonderful to know that Crystal's professionalism and follow-up made a difference for you. Thank you once again for your kind words and for choosing Brent Ward State Farm Agency!"
Pieter W
June 19, 2025
5
out of
5
rating by Pieter W
"I had a great experience working with Ashley H on the Brent Ward State Farm team. We had a slightly complex situation and from the start of the process, she was communicating clearly about the process and steps needed. In the end we have been very happy with the outcome and I would recommend working with her and this agency."
We responded:
"Thank you so much for taking the time to share your feedback with us. We're thrilled to hear that you had a great experience working with Ashley. It's our goal to provide you with excellent service and Ashley does that well. Welcome to the agency and our State Farm family, we look forward to working with you for many years. Thank you so much for the recommendation!"
Dragos
June 19, 2025
5
out of
5
rating by Dragos
"Crystal did a great job working and explaining the coverage that I needed. I'm happy."
We responded:
"Thank you so much for sharing your feedback, we so appreciate it! We are happy to hear that you had a great experience working with Crystal, we think she's amazing at helping people find the right protection. We look forward to working with you and thank you again for taking the time to leave this review."
Jeff Finan
June 18, 2025
5
out of
5
rating by Jeff Finan
"I had a great experience working with Crystal Gollischewski to set up my new home and auto insurance with State Farm. From start to finish, she was highly professional, responsive, and easy to communicate with. I took some time to make my decision, and Crystal was incredibly patient throughout the process—never pushy, always helpful. She provided clear, detailed information that made it easy to compare policies and premiums. I really appreciated her support and would gladly recommend her to anyone looking for an attentive and knowledgeable insurance agent."
We responded:
"Welcome to the agency and our State Farm family! Thank you so much for your wonderful feedback. We're thrilled to hear about your positive experience with Crystal. She truly embodies the values we strive for at State Farm—professionalism, patience, and a commitment to helping our clients find the best solutions for their needs. Your recommendation means a lot to us, and we’re glad that Crystal was able to assist you in setting up your home and auto insurance. Thanks again for choosing our agency and State Farm!"
Chad Yan
June 17, 2025
5
out of
5
rating by Chad Yan
"Crystal was easy to work with, timely, and gave me the detail I needed to make an informed decision on what policy I should get"
We responded:
"Welcome to our agency and the State Farm family! We are so happy to hear you had a good experience working with Crystal, we think she's pretty amazing! We look forward to working with you and thank you so much for taking your time to leave this review."