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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Tom Van Valkenburgh

March 27, 2025

5  out of  5
rating by Tom Van Valkenburgh
"Crystal was very helpful finding us a more affordable alternative to our present insurance situation. Though the coverages are not 100% identical, they get the job done and save us a lot of money as well as bringing peace of mind by adding earthquake coverage. She was diligent in following up when I said I'd be available, even after I flaked on her a couple times by not having information or decisions ready. I did not feel pressured in the least but always felt she was working in my and my family's interest to get us the appropriate and sufficient coverage."
We responded:
"Welcome to the agency and our State Farm family. Thank you so much for taking the time to share your experience! We are thrilled to hear that Crystal was able to assist you in finding a more affordable insurance solution that meets your needs. It's wonderful to know that the additional earthquake coverage provided you with peace of mind. We pride ourselves on being diligent and supportive throughout the process, and we’re glad to hear that you felt no pressure while making your decisions. Your satisfaction and the well-being of your family are our top priorities. We look forward to helping you in the future."
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Rod Artajo

March 27, 2025

5  out of  5
rating by Rod Artajo
""I had a great experience with Crystal helping me understand with my options when looking for bundling home and auto Insurance Policy. She was very helpful, professional and not pushy. She understood my needs and give great explanations. I left Statefarm over a year ago and I am returning back because Statefarm offered me a desirable and affordable insurance for my family. Great service overall!"
We responded:
"Welcome back to the family!!! Thank you so much for your wonderful review! We're thrilled to hear that Crystal was able to assist you in understanding your options for bundling your home and auto insurance. Providing helpful, professional, and personalized service is our top priority, and it’s great to know that you felt supported throughout the process. We're also delighted to welcome you back to State Farm!"
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Rahul Zore

March 25, 2025

5  out of  5
rating by Rahul Zore
"Crystal Gollischewski, our agent was very patient and helpful in guiding us through the process and quotes and ultimately getting us the insurance that suited us the best."
We responded:
"Welcome to the agency and our State Farm family!! Thank you so much for your kind words! We're thrilled to hear that Crystal was able to assist you patiently and effectively in finding the right insurance for your needs. Our team strives to provide the best service possible, and it’s wonderful to know that we met your expectation. We look forward to serving you and thank you again for choosing our agency to handle your insurance needs."
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Frederic Silber

March 25, 2025

5  out of  5
rating by Frederic Silber
"Very easy to work with and thoroughly professional"
We responded:
"Thank you for taking the time to leave us this review, we truly value your feedback. Welcome to the agency and our State Farm family. "
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Jim Ou

March 24, 2025

5  out of  5
rating by Jim Ou
"Ashley has been amazing to work with! She’s super helpful, patient, and made sure I understood all my options. I really appreciate how she went above and beyond to help me find the best coverage. Highly recommend her!"
We responded:
"Thank you so much for your kind words! We are thrilled to hear that you had a positive experience working with Ashley. She truly is dedicated to providing exceptional service and ensuring her clients understand all their options. That level of service is what you can expect from the Brent Ward Agency and we are so glad you chose us. Your recommendation means the world to us and we look forward to working with you."
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John Wink

March 23, 2025

5  out of  5
rating by John Wink
"We'll soon be adding a young driver to our insurance policy, which provided the opportunity to shop around for competitively priced coverage. We had an excellent experience with Ashley Hammond. Ashley was able to tailor our various policies (home, auto, motorcycle, umbrella, etc.) to provide us with an improved level of coverage at what turns out to be a lower overall annual cost than our previous insurer. More importantly though, Ashley spent a lot of time talking through options, trying "what-if" scenarios, and making sure that we were getting the level of coverage that we need. She knows what she's talking about, and she is very responsive. 10/10, I definitely recommend State Farm and particularly Ashley Hammond as an excellent rep."
We responded:
"Thank you so much for taking the time to share your experience! We are thrilled to hear that you had an excellent experience working with Ashley. It’s wonderful to know that she was able to tailor your policies to meet your needs while saving you money. At the Brent Ward State Farm Agency, we strive to provide personalized service, and it’s clear that Ashley exemplifies that commitment. Your recommendation means a lot to us, and we’re glad to have you as part of our State Farm family"
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Hamed Cheraghi

March 19, 2025

5  out of  5
rating by Hamed Cheraghi
"I had an absolutely fantastic experience working with Ashley at State Farm! From the moment I reached out, she was incredibly professional, knowledgeable, and genuinely caring. She took the time to thoroughly explain my options, making sure I had the best coverage to fit my needs—all without any pressure. Ashley’s customer service is top-notch! She was quick to respond to my questions, made the entire process seamless, and even went above and beyond to find ways to save me money while ensuring I had the right protection. It’s rare to find someone who truly cares about their clients the way she does. If you're looking for an insurance agent who is friendly, efficient, and truly has your best interests at heart, I highly recommend Ashley at State Farm. She made what can sometimes be a stressful experience feel effortless and reassuring. Thank you, Ashley, for your outstanding service!"
We responded:
"Welcome to the agency and our State Farm Family. We thank you so much for taking the time to share your fantastic experience with Ashley. We are thrilled to hear that she provided you with professional and caring service, and that she was able to find the best coverage options tailored to your needs. At Brent Ward State Farm, we strive to make the insurance process as seamless and stress-free as possible, and it’s wonderful to know that Ashley exceeded your expectations. Your kind words about her dedication and customer service mean a lot to us. Thank you again for your recommendation and for choosing to allow us to handle your insurance needs!"
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Cal Sturdivant

March 19, 2025

5  out of  5
rating by Cal Sturdivant
""I had the pleasure of working with Ashley Hammond, my Brent Ward - State Farm Insurance Agent, during the process of selecting the right policy covering home and auto. Ashley demonstrated exceptional professionalism and attention to details, ensuring that every aspect of our needs was thoroughly addressed. She kept us well-informed throughout the entire process, which not only met but exceeded our expectations. I am grateful for the outstanding service Ashley provided and am proud to have had the opportunity to work with her. Brent Ward - State Farm Agency should be equally proud to have such a dedicated and talented professional on their team. Thank you, Ashley, for delivering such an exemplary level of service.""
We responded:
"Welcome to the agency and thank you so much for your kind words! We are thrilled to hear that your experience with Ashley was so positive. At Brent Ward - State Farm Agency, we strive to provide exceptional service, and it’s wonderful to know that Ashley’s professionalism and attention to detail made a significant impact on your experience. We truly appreciate your feedback and are proud to have Ashley on our team. If you ever have any questions or need assistance in the future, please don’t hesitate to reach out and thank you again for choosing our agency to help you with your insurance needs. "
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Jess

March 17, 2025

5  out of  5
rating by Jess
"Had Home & Property Insurance for years. Excellent customer service over the phone. Everyone I interacted with was efficient, professional, helpful, and happy to explain policy details to me. The website is easy to use. I usually just called the office and would be helped immediately with zero fuss or upsells. If only all insurance experiences were as breezy as my experiences with the people at this office."
We responded:
"Thank you Jessica for taking your time to leave us a review. We truly value your feedback and appreciate your business. We hope to continue to provide you with a no fuss experience at every encounter."
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Grumble (Grumblemuncher)

March 15, 2025

5  out of  5
rating by Grumble (Grumblemuncher)
"I’ve been a loyal member of Brent Ward - State Farm Insurance Agent for several years now, and I’ve consistently enjoyed the positive interactions with him and his team. They genuinely take the time to listen attentively to your concerns and understand your needs. The staff is incredibly friendly and welcoming, creating a comfortable atmosphere for everyone. They’re all supportive and knowledgeable, providing valuable insights and guidance to ensure you fully comprehend your policy, coverages, and receive the best advice possible. I’m committed to remaining a member of Brent Ward - State Farm for years to come. I highly recommend this welcoming and friendly staff to anyone seeking insurance services. I had an incredible experience working with Karyn, who has been instrumental in my journey towards financial literacy. She’s not just a knowledgeable person; she genuinely cares about your well-being and wants what’s best for you. Karyn demystified credit, explaining its workings and providing actionable steps to boost my credit scores. She also went above and beyond by addressing my investment concerns and ensuring I felt comfortable with my investment decisions. Karyn’s enthusiasm for helping me grow my portfolio and aligning it with my needs was truly inspiring. Beyond her expertise, Karyn’s wonderful personality made her a joy to work with. I’m grateful to have access to such exceptional financial guidance and a fantastic team at Brent Ward - State Farm Agency. If you’re seeking financial advice or insurance information, I highly recommend reaching out to Karyn."
We responded:
"Thank you so much for taking the time to share your wonderful experience with us! We are thrilled to hear that you’ve enjoyed your time with Brent Ward - State Farm Insurance Agent and that our team has been able to meet your needs. Your kind words about our staff, especially Karyn, truly warm our hearts. We pride ourselves on creating a welcoming atmosphere and providing personalized service, so it’s gratifying to know that you felt supported and cared for throughout your journey with us. Karyn is indeed a gem, and we’re glad she could help you navigate your financial literacy and investment decisions. Your recommendation means the world to us, and we look forward to continuing to serve you for many years to come. If you ever have any questions or need assistance, please don’t hesitate to reach out!"
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Megan Cordon

March 8, 2025

5  out of  5
rating by Megan Cordon
"Crystal was very helpful in gathering information, explaining options, providing a quote, and completing policy. I highly recommend her and State Farm. I've had State Farm policies in 4 different states. Have always gotten excellent service."
We responded:
"Thank you so much for your kind words! We're thrilled to hear that Crystal was able to assist you effectively and provide the excellent service you’ve come to expect from State Farm. Your recommendation means a lot to us! If you have any more questions or need further assistance, feel free to reach out. We’re here to help!"
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Hoa Tran

March 6, 2025

5  out of  5
rating by Hoa Tran
"Crystal Gollischewski is my agent. She is nice and supportive!"
We responded:
"Thank you Hoa for leaving us this review, we so appreciate it. Welcome to the agency and the State Farm family."
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Bruce Jun

February 28, 2025

5  out of  5
rating by Bruce Jun
"Crystal was very professional and extremely knowledgeable. She made it very easy for me to switch both auto and home policies."
We responded:
"Thank you for your wonderful feedback! We're delighted to hear that Crystal provided you with professional and knowledgeable service to make your transition smooth. If you have any more questions or need assistance in the future, don’t hesitate to reach out. We appreciate your trust in us!"
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Tanya Napora

February 28, 2025

5  out of  5
rating by Tanya Napora
"Ashley has been an absolute pleasure to work with! She is incredibly knowledgeable, responsive, and truly cared about finding the best coverage to fit my needs. She took the time to answer all my questions and made the entire process seamless and stress-free. Her professionalism and friendly approach made all the difference. I highly recommend Ashley to anyone looking for a reliable and dedicated insurance agent!"
We responded:
"Thank you so much for your glowing review! We're thrilled to hear that Ashley provided you with such exceptional service. It's wonderful to know that her knowledge, responsiveness, and dedication made your experience seamless and stress-free. We truly appreciate your recommendation and look forward to continuing to assist you with your insurance needs!"
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Karen Haunreiter

February 23, 2025

5  out of  5
rating by Karen Haunreiter
"Ashley has been great with my move from the Reno area back to Lynnwood. This includes starting up a new rental policy and moving other lines of insurance. She offered advice on what level of insurance she thought I might need and was not pushy to sell me more than I needed. I would highly recommend this office, and Ashley."
We responded:
"Thank you for your fantastic feedback! We're so glad to hear that Ashley provided you with the support you needed during your move and helped you with your insurance needs. Her thoughtful approach to finding the right coverage without being pushy is exactly what we strive for. We truly appreciate your recommendation and look forward to assisting you in the future!"
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Duncan Wallace

February 18, 2025

5  out of  5
rating by Duncan Wallace
"Crystal did a great job explaining the level of insurance we required for our condominium. As a first time condo owner it was confusing to understand what was covered by HOA and we what we needed to provide."
We responded:
"Thank you for sharing your experience! We're glad to hear that Crystal was able to clarify the insurance requirements for your condominium and make the process easier for you as a first-time condo owner. Understanding the coverage can be challenging, and it’s great to know she provided the guidance you needed. If you have any more questions or need further assistance, feel free to reach out. We’re here to help!"
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Jamal Samad

February 14, 2025

5  out of  5
rating by Jamal Samad
"I would like to say that the 5 stars i gave are due to the friendliness, welcoming and professionalism Crystal Gollischewski exhibited when dealing with my car insurance needs. I was very pleased and very well informed about my options and the possibilities of savings. I definietly recommend her for your future insurance needs."
We responded:
"Thank you so much for your kind words and the 5-star rating! We're thrilled to hear that Crystal provided you with friendly, professional service while helping you with your car insurance needs. It's wonderful to know that you felt well-informed about your options and potential savings. Your recommendation means a lot to us, and we look forward to assisting you with any future insurance needs!"
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Bahram Ch

February 7, 2025

5  out of  5
rating by Bahram Ch
"Chrysler helped me establish a policy for our neighborhood HOA. She was well focused and persistent until all necessary information and documents had been prepared for the underwriter."
We responded:
"Thank you for your feedback! We’re glad to hear that Crystal was able to assist you in establishing a policy for your HOA. Her focus and persistence in gathering all the necessary information and documents are truly commendable. If you have any further questions or need assistance in the future, please don’t hesitate to reach out. We appreciate your trust in us!"
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Ali Sadjadpour

February 6, 2025

5  out of  5
rating by Ali Sadjadpour
"Super happy to transfer all my insurance accounts to State Farm. Special thanks to Crystal who made that transfer super easy & very clear."
We responded:
"Thank you for your wonderful review! We're thrilled to hear that you had a smooth experience transferring your insurance accounts to State Farm. Crystal is indeed a valuable team member, and we're glad she made the process easy and clear for you. If you need any further assistance, don’t hesitate to reach out. Welcome to State Farm!"
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Dean Weitenhagen

February 4, 2025

5  out of  5
rating by Dean Weitenhagen
"Well done!"
We responded:
"Thank you Dean for leaving us this review, we truly appreciate it! We look forward to our next interaction and working hard for you!"
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Millie C

January 31, 2025

5  out of  5
rating by Millie C
"I’ve had the pleasure of working with Crystal for both my auto and condo insurance, and I can honestly say the experience has been outstanding from start to finish. She took the time to thoroughly explain my coverage options, ensuring I understood everything, which gave me peace of mind knowing I was properly protected. Anytime I had a question, She was always easy to reach and quick to respond, consistently providing clear and helpful answers. - Which is really important to me. If you’re looking for a reliable, knowledgeable, and customer-focused agent, I highly recommend Crystal at State Farm for your insurance needs!"
We responded:
"Thank you so much for your glowing review! We're thrilled to hear that Crystal provided you with outstanding service for both your auto and condo insurance. Her commitment to thorough explanations and prompt responses is exactly what we strive for, and we’re glad it brought you peace of mind. Your recommendation means a lot to us, and we’re here to support you with any future insurance needs. Thank you for choosing State Farm!"
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Chellore Knudtson

January 30, 2025

5  out of  5
rating by Chellore Knudtson
"Working with Crystal was great. She was very responsive and quick to adjust areas that needed adjusting. Not only was she knowledgeable, but she was friendly and personable as well. Five stars for sure :)"
We responded:
"Thank you for your fantastic review! We're delighted to hear that Crystal provided you with responsive and friendly service while addressing your needs. Her knowledge and personable approach truly make a difference! We appreciate your 5-star rating and look forward to assisting you again in the future. "
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Anika Indurkar

January 28, 2025

5  out of  5
rating by Anika Indurkar
"Great service !!"
We responded:
"Thank you for your kind words and 5 star review!!!"
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shimi bandiel

January 21, 2025

5  out of  5
rating by shimi bandiel
"I have worked with Crystal on setting up my Auto insurance and was very satisfied from the professionalism, quick communication and the attention to details."
We responded:
"Welcome to the agency and our State Farm family! We so appreciate your business and look forward to working with you for many years."
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Robert Gollob

December 27, 2024

5  out of  5
rating by Robert Gollob
"First time really working with an agent as I normally just fill out the questions online and pay money, but I worked with Crystal and the experience was great! Crystal answered all my questions and helped us get the coverage that was right for us! I'm new to Statefarm, but have always heard good things, so I'm looking forward to building a lasting relationship with a great company. Thank you for all the help Crystal!"
We responded:
"Thank you for sharing your experience! We're thrilled to hear that your first time working with an agent was such a positive one. Crystal's dedication to answering your questions and finding the right coverage for you is what we aim for. We’re glad you chose State Farm and look forward to building a lasting relationship with you as well. If you have any more questions or need assistance in the future, don’t hesitate to reach out. Thank you for your trust in us!"