State Farm® Insurance Agent Brent Ward
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Max Podolski
June 25, 2026
"Deanna Bull-Flores is the best, very polity, explained everything in detail, super professional!
Also ended up with the best price across all insurances I've quoted, with the best coverage at the same time! Thanks a lot!"
Jim Harris
June 24, 2026
"I recently had an issue logging into my State Farm account. After several fruitless tries on my own,
I called my insurance agent at Brent Ward Agency for assistance. Randilyn White was my lifesaver and she was terrific.
Randilyn acted as the point person to get the problem fixed. Without her help, the process would have dragged out even longer than it did.
The Brent Ward Agency has both my homeowner’s policy and my car insurance. Brent and his staff have saved me thousands of dollars on my insurance costs and on claims.
I HIGHLY RECOMMEND Brent Ward Agency for insurance."
Phyoe M K
June 18, 2026
"Ashley Avalos provided outstanding customer service. She was patient, professional, and took the time to answer all of my questions. I was having difficulty finding insurance coverage for my situation, and Ashley carefully reviewed my needs and helped me find the right policy. She explained the coverages clearly, helped me through the entire process, and made everything easy to understand.
I truly appreciate her responsiveness, knowledge, and willingness to help. I highly recommend Ashley and the Brent Ward State Farm team to anyone looking for excellent customer service and insurance support."
Gay N
June 18, 2026
"Ashley guided us through the process of moving home, auto and liability after a comparison process that was insightful and easy. Brent Ward was covering a condo of mine, and when the other company handling all our other products escalate to where I started looking, I realized I should have checked with Ashley at Brent Ward sooner. Now our key products are at one place and we can talk life and motorcycle next. Great experience and thanks Ashley!"
Vladimir Generalov
June 18, 2026
"Crystal Gollischewski was an absolute delight to work with. She explained everything so well , gave me options and answered all my questions ( and I mean all , silly or not ) She worked and accomodated my schedule , which i greatly appreciate. Just an awesome experience. Wished she was my agent . If you are looking for help she is your go to person. 10/10."
Muneer Uddin
June 16, 2026
"Great representative Deanna Bull-Flores, 👍"
James “JP” Gordon
June 16, 2026
"Randilyn is absolutely amazing! Insurance is one of those things that can feel overwhelming, but she made the entire process easy and stress-free from start to finish.
She helped me get the right coverage for both my motorhome and my new car, and I never felt rushed or pressured. She took the time to answer all of my questions, explain my options, and make sure I understood exactly what I was getting. It's clear that she genuinely cares about her clients and wants what's best for them.
In a world where great customer service seems harder and harder to find, Randilyn truly stands out. She's knowledgeable, responsive, kind, and always willing to go the extra mile. Knowing she's looking out for me gives me real peace of mind.
If you're looking for an insurance agent who treats you like a person instead of a policy number, I highly recommend Randilyn. Five stars all the way!"
Sara Davachi
June 12, 2026
"I had a great experience working with Ashley Avalos! She was very helpful and knowledgeable. She helped me understand what I am paying for as it’s my first time paying for car insurance. I will recommend her a hundred percent!"
Alyssa Loun-Lowery
June 12, 2026
"Ashely Avalos helped me find the most affordable option for auto insurance that was catered to my needs. If you are looking for a professional who will explain and break things down, I highly recommend her."
C Yang
June 12, 2026
"Five stars for Deanna! She provided excellent service, taking the time to answer all my questions with patience and a friendly attitude. I really appreciated how she customized the insurance quote to my needs rather than pushing a one-size-fits-all policy—and it ended up reducing my costs nicely. Thank you, Deanna, for making this easy!"
Anne Meiers
June 9, 2026
"Recently switched insurance companies and worked with Ashley for home, auto, umbrella insurance. I was very happy to work with her and highly recommend Ashley."
"Thank you so much for your kind review! We’re glad you enjoyed working with Ashley on your home, auto, and umbrella coverage. Congratulations on your new policy—if you ever need anything, we’re here to help. We truly appreciate your recommendation!"
Mary Lou Walen
June 5, 2026
"excellent knowledge base and 5 Star Customer Service"
"Thank you so much for your kind review! We are thrilled to hear you had a 5 star experience with us."
Rhime Pagalan
June 4, 2026
"Ashley did an amazing work in setting me up on my car and home insurance."
"Thank you so much for taking the time to leave this review. We are so happy to hear your experience working with Ashley was amazing. We look forward to helping you with all your insurance needs."
Xia Li
June 3, 2026
"This is another review for Steve. Steve is so nice and professional, willing spend time to look over on customers needs! Thank you very much for excellent work you did, you are the best !"
"Thank you for sharing your positive experience with Ashely! We're glad to hear she was able to provide you with knowledgeable, professional, and friendly service. Your feedback is greatly appreciated, and we'll be sure to pass along your kind words to her. If you have any more questions or need assistance in the future, please don't hesitate to reach out!"
Robin Zimpel
June 2, 2026
"I've been working with Ashley for several years now and she never disapoints. I initially worked with her around a life insurance policy which she was so patient in explaining the details about the new type of policy to me. Most recently she and I worked together on an auto policy for my new vehicle. She is thourough, patient and clearly values her customers needs and wants. Thank you again , Ashley!"
"Thank you for taking the time to leave such a kind review! We’re so glad to hear you’ve had a great experience working with Ashley over the years and that she was able to help you understand your options with both your life and auto policies. We truly appreciate your trust and are grateful to have you as a customer!"
Bilguun Tegshbaikh
May 30, 2026
"Efficient, fast and best quotes. Lucky to found them."
"Thank you for your wonderful review! We’re so glad you found us and that you experienced efficient service with fast, competitive quotes. We truly appreciate your support—thank you again!"
Florence Brown
May 29, 2026
"I am writing to share my positive experience working with Crystal at Brent Ward State Farm Agency.agency.
I was very pleased with the assistance she provided in initiating and completing my auto and home insurance policies. I highly recommend Crystal because of her time and dedication to find me better coverage and rates without compromising the insurance protection.She presented optional coverages that could be integrated as policy amendments at any time I need.
I can attest to the exemplary difference of her professional services compared to the old insurance carrier agency I had."
"Thank you so much for your kind review! We’re thrilled to hear that Crystal was able to help you successfully start and complete your auto and home insurance policies.
It means a lot that you felt she truly dedicated her time to find better coverage and rates without compromising the protection you need. We’re also glad you appreciated the optional coverage recommendations and the flexibility to add whenever you’re ready.
We truly value your trust in Brent Ward State Farm Agency, and we’ll be here to help you anytime. Thanks again!"
Brian Koblenz
May 18, 2026
"Crystal was both very responsive and very patient when we were deciding what insurance decisions to make. I would highly recommend her. At the end of the day we saved a few dollars too!"
"Thank you so much for the kind review! I really appreciate you sharing that—I'm glad Crystal was responsive and patient while you made your insurance decisions. And that’s wonderful to hear you were able to save a few dollars in the end. We truly appreciate your recommendation!"
Alireza Torabi
May 15, 2026
"I am writing to formally recognize the outstanding service provided by Ashley during my recent transition to State Farm. As you all know, switching/choosing insurance providers can often be a complex and overwhelming process, but Ashley made the experience seamless and stress-free. I was particularly impressed by how thorough she was; she took the time to explain the nuances of various policies, ensuring I understood exactly what was covered. Her expertise was instrumental in helping me navigate my options and ultimately choose the right insurance plan for my specific needs. Ashley’s professional demeanor, patience, and clear communication are priceless."
"Thank you for taking the time to write such a thoughtful review! We truly appreciate your kind words and your recognition of Ashley’s outstanding service.
It means a lot to hear that your transition to State Farm felt seamless and stress-free, and that Ashley was thorough in explaining the details so you felt confident in your coverage choices. We’re glad her expertise, patience, and clear communication made a difference.
We’re grateful to have you as a customer—thank you again for the recommendation and support!"
Lori Villegas
May 13, 2026
"Ashley did a great job and made the process of moving our coverage quick and easy."
"Thank you for the great review! We’re so glad Ashley made moving your coverage quick and easy. We truly appreciate your business and the recommendation."
Sarah Y
May 12, 2026
"Deanna is amazing, super helpful, and made my auto loan process smooth and easy. I’m very happy to have worked with her!"
"Thank you so much for the wonderful review! We’re thrilled to hear Deanna was amazing—super helpful—and that your auto loan process was smooth and easy. We truly appreciate you choosing to work with her, and we’re so happy you’re happy!"
Kent Wu
May 7, 2026
"Ashley made setting up insurance painless. I'd never bundled policies before, and she walked me through every step without rushing. We ended up with home, auto, and umbrella all with State Farm. Her response time was excellent, and the rest of the team was just as helpful whenever Ashley wasn't around. Highly recommend if you want straightforward service from people who actually know their stuff."
"Thank you so much for taking your time to leave Ashley and our team a review. Your recommendation means the world to us and we look forward to helping you for many years!"
Garrett Foster
May 5, 2026
"The staff was very knowledgeable and helpful when it came to picking out the best options for me. Every question or concern I had they were able to answer and explain. Also, their rates were the best among every place I was looking at.
Buying a home is already stressful enough, but Crystal and the team made this part of it extremely simple and straightforward. I would definitely recommend anyone looking to purchase insurance to look here."
"Welcome to the family! Thank you so much for your recommendation and kind words. We are thrilled to hear that Crystal and our team made this experience simple and straightforward . We look forward to helping you for many years."
Hirokazu Tei
April 28, 2026
"Ashley was was excelling to work with.
She explained home insurance to me in detail and provided me with a lot of advice as well as clarity about the coverage.
It made me more confident about the insurance that I got.
Thank you!"
"Thank you so much for your kind review! We’re thrilled to hear that Ashley was helpful and that she took the time to explain your home insurance in detail. It’s wonderful to know you felt more confident about your coverage after working with her. We truly appreciate your feedback and are grateful for the opportunity to support you."
Fedor Lungu
April 28, 2026
"I had an excellent experience working with Crystal. She was highly responsive and efficient in assisting me with both auto and home insurance policies. The rates she provided were the most competitive I encountered. I would wholeheartedly recommend her and State Farm services to anyone looking for insurance coverage."
"Thank you for the great review! We’re glad Crystal was quick to respond and that she helped you get both your auto and home insurance handled smoothly. We appreciate you choosing our agency and look forward to helping you in the future."