State Farm® Insurance Agent Brent Ward
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Sara Davachi
June 12, 2026
5
out of
5
rating by Sara Davachi
"I had a great experience working with Ashley Avalos! She was very helpful and knowledgeable. She helped me understand what I am paying for as it’s my first time paying for car insurance. I will recommend her a hundred percent!"
Alyssa Loun-Lowery
June 12, 2026
5
out of
5
rating by Alyssa Loun-Lowery
"Ashely Avalos helped me find the most affordable option for auto insurance that was catered to my needs. If you are looking for a professional who will explain and break things down, I highly recommend her."
C Yang
June 12, 2026
5
out of
5
rating by C Yang
"Five stars for Deanna! She provided excellent service, taking the time to answer all my questions with patience and a friendly attitude. I really appreciated how she customized the insurance quote to my needs rather than pushing a one-size-fits-all policy—and it ended up reducing my costs nicely. Thank you, Deanna, for making this easy!"
We responded:
"Thank you so much for the wonderful 5-star review! We’re thrilled to hear Deanna provided excellent, patient service and took the time to answer all your questions. We truly appreciate your trust and your kind words. Thanks again!"
Anne Meiers
June 9, 2026
5
out of
5
rating by Anne Meiers
"Recently switched insurance companies and worked with Ashley for home, auto, umbrella insurance. I was very happy to work with her and highly recommend Ashley."
We responded:
"Thank you so much for your kind review! We’re glad you enjoyed working with Ashley on your home, auto, and umbrella coverage. Congratulations on your new policy—if you ever need anything, we’re here to help. We truly appreciate your recommendation!"
Mary Lou Walen
June 5, 2026
5
out of
5
rating by Mary Lou Walen
"excellent knowledge base and 5 Star Customer Service"
We responded:
"Thank you so much for your kind review! We are thrilled to hear you had a 5 star experience with us."
Rhime Pagalan
June 4, 2026
5
out of
5
rating by Rhime Pagalan
"Ashley did an amazing work in setting me up on my car and home insurance."
We responded:
"Thank you so much for taking the time to leave this review. We are so happy to hear your experience working with Ashley was amazing. We look forward to helping you with all your insurance needs."
Xia Li
June 3, 2026
5
out of
5
rating by Xia Li
"This is another review for Steve. Steve is so nice and professional, willing spend time to look over on customers needs! Thank you very much for excellent work you did, you are the best !"
We responded:
"Thank you for sharing your positive experience with Ashely! We're glad to hear she was able to provide you with knowledgeable, professional, and friendly service. Your feedback is greatly appreciated, and we'll be sure to pass along your kind words to her. If you have any more questions or need assistance in the future, please don't hesitate to reach out!"
Robin Zimpel
June 2, 2026
5
out of
5
rating by Robin Zimpel
"I've been working with Ashley for several years now and she never disapoints. I initially worked with her around a life insurance policy which she was so patient in explaining the details about the new type of policy to me. Most recently she and I worked together on an auto policy for my new vehicle. She is thourough, patient and clearly values her customers needs and wants. Thank you again , Ashley!"
We responded:
"Thank you for taking the time to leave such a kind review! We’re so glad to hear you’ve had a great experience working with Ashley over the years and that she was able to help you understand your options with both your life and auto policies. We truly appreciate your trust and are grateful to have you as a customer!"
Bilguun Tegshbaikh
May 30, 2026
5
out of
5
rating by Bilguun Tegshbaikh
"Efficient, fast and best quotes. Lucky to found them."
We responded:
"Thank you for your wonderful review! We’re so glad you found us and that you experienced efficient service with fast, competitive quotes. We truly appreciate your support—thank you again!"
Florence Brown
May 29, 2026
5
out of
5
rating by Florence Brown
"I am writing to share my positive experience working with Crystal at Brent Ward State Farm Agency.agency. I was very pleased with the assistance she provided in initiating and completing my auto and home insurance policies. I highly recommend Crystal because of her time and dedication to find me better coverage and rates without compromising the insurance protection.She presented optional coverages that could be integrated as policy amendments at any time I need. I can attest to the exemplary difference of her professional services compared to the old insurance carrier agency I had."
We responded:
"Thank you so much for your kind review! We’re thrilled to hear that Crystal was able to help you successfully start and complete your auto and home insurance policies. It means a lot that you felt she truly dedicated her time to find better coverage and rates without compromising the protection you need. We’re also glad you appreciated the optional coverage recommendations and the flexibility to add whenever you’re ready. We truly value your trust in Brent Ward State Farm Agency, and we’ll be here to help you anytime. Thanks again!"
Brian Koblenz
May 18, 2026
5
out of
5
rating by Brian Koblenz
"Crystal was both very responsive and very patient when we were deciding what insurance decisions to make. I would highly recommend her. At the end of the day we saved a few dollars too!"
We responded:
"Thank you so much for the kind review! I really appreciate you sharing that—I'm glad Crystal was responsive and patient while you made your insurance decisions. And that’s wonderful to hear you were able to save a few dollars in the end. We truly appreciate your recommendation!"
Alireza Torabi
May 15, 2026
5
out of
5
rating by Alireza Torabi
"I am writing to formally recognize the outstanding service provided by Ashley during my recent transition to State Farm. As you all know, switching/choosing insurance providers can often be a complex and overwhelming process, but Ashley made the experience seamless and stress-free. I was particularly impressed by how thorough she was; she took the time to explain the nuances of various policies, ensuring I understood exactly what was covered. Her expertise was instrumental in helping me navigate my options and ultimately choose the right insurance plan for my specific needs. Ashley’s professional demeanor, patience, and clear communication are priceless."
We responded:
"Thank you for taking the time to write such a thoughtful review! We truly appreciate your kind words and your recognition of Ashley’s outstanding service. It means a lot to hear that your transition to State Farm felt seamless and stress-free, and that Ashley was thorough in explaining the details so you felt confident in your coverage choices. We’re glad her expertise, patience, and clear communication made a difference. We’re grateful to have you as a customer—thank you again for the recommendation and support!"
Lori Villegas
May 13, 2026
5
out of
5
rating by Lori Villegas
"Ashley did a great job and made the process of moving our coverage quick and easy."
We responded:
"Thank you for the great review! We’re so glad Ashley made moving your coverage quick and easy. We truly appreciate your business and the recommendation."
Sarah Y
May 12, 2026
5
out of
5
rating by Sarah Y
"Deanna is amazing, super helpful, and made my auto loan process smooth and easy. I’m very happy to have worked with her!"
We responded:
"Thank you so much for the wonderful review! We’re thrilled to hear Deanna was amazing—super helpful—and that your auto loan process was smooth and easy. We truly appreciate you choosing to work with her, and we’re so happy you’re happy!"
Kent Wu
May 7, 2026
5
out of
5
rating by Kent Wu
"Ashley made setting up insurance painless. I'd never bundled policies before, and she walked me through every step without rushing. We ended up with home, auto, and umbrella all with State Farm. Her response time was excellent, and the rest of the team was just as helpful whenever Ashley wasn't around. Highly recommend if you want straightforward service from people who actually know their stuff."
We responded:
"Thank you so much for taking your time to leave Ashley and our team a review. Your recommendation means the world to us and we look forward to helping you for many years!"
Garrett Foster
May 5, 2026
5
out of
5
rating by Garrett Foster
"The staff was very knowledgeable and helpful when it came to picking out the best options for me. Every question or concern I had they were able to answer and explain. Also, their rates were the best among every place I was looking at. Buying a home is already stressful enough, but Crystal and the team made this part of it extremely simple and straightforward. I would definitely recommend anyone looking to purchase insurance to look here."
We responded:
"Welcome to the family! Thank you so much for your recommendation and kind words. We are thrilled to hear that Crystal and our team made this experience simple and straightforward . We look forward to helping you for many years."
Hirokazu Tei
April 28, 2026
5
out of
5
rating by Hirokazu Tei
"Ashley was was excelling to work with. She explained home insurance to me in detail and provided me with a lot of advice as well as clarity about the coverage. It made me more confident about the insurance that I got. Thank you!"
We responded:
"Thank you so much for your kind review! We’re thrilled to hear that Ashley was helpful and that she took the time to explain your home insurance in detail. It’s wonderful to know you felt more confident about your coverage after working with her. We truly appreciate your feedback and are grateful for the opportunity to support you."
Fedor Lungu
April 28, 2026
5
out of
5
rating by Fedor Lungu
"I had an excellent experience working with Crystal. She was highly responsive and efficient in assisting me with both auto and home insurance policies. The rates she provided were the most competitive I encountered. I would wholeheartedly recommend her and State Farm services to anyone looking for insurance coverage."
We responded:
"Thank you for the great review! We’re glad Crystal was quick to respond and that she helped you get both your auto and home insurance handled smoothly. We appreciate you choosing our agency and look forward to helping you in the future."
Angela Lau
April 21, 2026
5
out of
5
rating by Angela Lau
"Annie has been incredible in helping me navigate the process of getting renters insurance for the first time. She has been responsive and patient with my many questions and helpfully explained what everything means and how it works. Obviously hopefully nothing ever happens, but I feel good in knowing that she has my back."
We responded:
" Thank you so much for your kind review! We’re thrilled to hear Annie was able to make your first renters insurance experience feel clear and comfortable. Her responsiveness and patience are exactly what we aim for, and we’re glad you feel confident knowing you have support. If you ever have any questions as your policy needs change, we’re here for you"
Molly Hall
April 14, 2026
5
out of
5
rating by Molly Hall
"Ashley was wonderful to work with. She was very thoughtful of our schedules and explained everything thoroughly. Thank you for your patience!"
We responded:
"Thank you for the wonderful review! We’re so glad Ashley was able to work around your schedules and explain everything thoroughly. We truly appreciate the trust you've placed in us to take care of what matters most to you. We’re here whenever you need anything. Thanks again!"
Cheryl Lucero
April 14, 2026
5
out of
5
rating by Cheryl Lucero
"Annie walked me through each step of my homeowners policy and answered all my questions as they popped up. She made a daunting process manageable."
We responded:
"Thank you so much for your review and welcome to our agency and the State Farm family! We’re happy to hear Annie took the time to walk you through each step of your homeowners policy and answer every question along the way. It means a lot that she made a daunting process feel manageable—our team is here to help and guide you every step of the way."
Puneet Ratan
March 31, 2026
5
out of
5
rating by Puneet Ratan
"Crystal Gollischewski was very helpful and made the process as seamless at possible!"
We responded:
"Thank you so much for your kind words and welcome to the State Farm family and the Brent Ward Agency! We're thrilled to hear that Crystal provided helpful and seamless service. We'll be sure to share your feedback with her! If you need anything else feel free to reach out, we are here to help."
Mike Adams
March 19, 2026
5
out of
5
rating by Mike Adams
"Ashley was very through and helpful with this whole process. Very quick to address any questions or concerns. Thanks Mike"
We responded:
"Thank you so much for your kind words! We're glad to hear that Ashley was thorough and helpful throughout the process. We strive to provide quick and attentive support, and it's great to know we met your expectations. If you need anything else, feel free to reach out!"
Vivi Le
March 17, 2026
5
out of
5
rating by Vivi Le
"Ashley was an absolute pleasure to work with! She was so helpful and took the time to thoroughly explain my coverage options along with answering any questions I had. I really appreciate the time she took to walk me through everything to make sure I understood the policies because often times, it can be confusing. She also ran the numbers with me to compare the difference and made sure I had everything I needed to make an informed decision. I also appreciate the timely follow up from her colleagues as well to make sure I have all the documents for my record. I couldn't recommend this agency enough. You genuinely feel taken care of with them!"
We responded:
"Thank you so much for your wonderful feedback! We’re thrilled to hear that Ashley provided such thorough and attentive service—this level of care is something you can always expect from our team. We truly pride ourselves on making sure every client feels informed, supported, and confident in their decisions. It’s great to know that our entire agency, from start to finish, made you feel well taken care of. We appreciate your recommendation and look forward to continuing to serve you!"
michael curti
March 16, 2026
5
out of
5
rating by michael curti
"I just finished working with Ashley on transferring our policy’s to State Farm. She is very thorough and friendly! I would highly recommend her for your insurance needs"
We responded:
"Thanks for being a loyal customer and the kind words!"