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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Sudhanshu सुधांशु Gupta

February 10, 2026

5  out of  5
rating by Sudhanshu सुधांशु Gupta
"Sharing my experience here. Crystal G. worked with me patiently understanding the requirements and was able to land me a package that suited my needs. Appreciate the kind and polite service rendered in a short time period."
We responded:
"Thank you so much for sharing your experience! We're delighted to hear that Crystal was patient, attentive, and able to secure a package that perfectly suited your needs. Your kind words about her service mean a lot to us. We truly appreciate your feedback and look forward to assisting you again in the future!"
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Joe Tafoya

February 5, 2026

5  out of  5
rating by Joe Tafoya
"I filled out an online form for homeowner and car insurance and Crystal Gollischewski from Brent's office got back to me right away. I told her what I was looking for and she got me exactly what I needed... right away. She then followed up and made sure I was all set. I was expecting Jake from State Farm but instead got his awesome counterpart Crystal!"
We responded:
"Thank you so much for your kind words! We're thrilled to hear that Crystal was able to assist you quickly and find exactly the coverage you needed. She truly is a valuable part of our team, and we're glad she could exceed your expectations. If you ever need anything else, please don't hesitate to reach out!"
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Matt Smull

January 30, 2026

5  out of  5
rating by Matt Smull
"Ashley was amazing to work with, I'd recommend her a million times over! After dealing with robots and horrible service with a few other companies, getting to work with her was a dream. We had a long and very helpful phone call walking though everything for my home and auto policies, she answered all of my dumb questions, and she did everything she could to get us the best rates. She treated us like a good neighbor!"
We responded:
"Welcome to the State Farm family and our agency! Thank you so much for your kind words! We're thrilled to hear that Ashley made your experience smooth and personalized, especially after the frustration you faced elsewhere. It's great that she took the time to walk you through everything and made you feel valued like a true neighbor. We’re grateful to have her on our team and even more grateful for wonderful clients like you! If you ever need anything else, we're here to help."
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Chuck Lang

January 20, 2026

5  out of  5
rating by Chuck Lang
"Annie Vaness was informative and more than willing to help in getting me to resign up with State Farm. Her follow up was prompt as wel as being friendly! Very proffessional!"
We responded:
"Thank you for your kind words! We’re delighted to hear that Annie made your experience with rejoining State Farm both easy and pleasant. Her prompt follow-up, friendly attitude, and professionalism truly make a difference. We appreciate you recognizing her efforts and are glad she could assist you so effectively!"
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Ali Shafai

January 14, 2026

5  out of  5
rating by Ali Shafai
"Ashley helped with select the right coverage, helping me step by step. I felt in good hands. I am allergic to pushy sales people, but Ashley was the right combination of suggestion and listening. She is kind and I felt she cared (which is hard to come by these days)"
We responded:
"Thank you for sharing your experience! We’re so glad Ashley was able to guide you thoughtfully and make you feel comfortable throughout the process. It means a lot to us that her genuine care and attentive approach stood out to you. We appreciate your feedback and look forward to supporting you anytime you need!"
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Shubhakar Reddy

January 6, 2026

5  out of  5
rating by Shubhakar Reddy
"Worked with Natalie for home owners insurance and she was great at explaining the policy and worked with my loan agent to get them all the details."
We responded:
"Thank you so much for your kind words! We're thrilled to hear that Natalie provided clear explanations and collaborated seamlessly with your loan agent. We appreciate your trust and are here to help with any future insurance needs!"
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Rick LaBlond

January 2, 2026

5  out of  5
rating by Rick LaBlond
"Having recently made major changes across my insurance portfolio with several carriers, Deanna was attentive, knowledgeable and understood my need to both simplify and consolidate. The communication and customer service has been excellent."
We responded:
"Thank you so much for your kind words! We're thrilled to hear that Deanna was able to provide attentive and knowledgeable service while helping simplify and consolidate your insurance portfolio. Delivering excellent communication and customer service is very important to us, and we're glad it made a positive difference for you. Please don’t hesitate to reach out if you need any further assistance!"
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Indrajit Sur

January 2, 2026

5  out of  5
rating by Indrajit Sur
"Had an awesome experience working with Crystal. Very easy and seamless experience. She provided great suggestions and helped me with the right coverage for my home and auto insurance. Also helped save on the premium compared to my earlier policy. Highly recommend Crystal Gollischewski."
We responded:
"Thank you so much for your wonderful feedback! We're glad to hear that Crystal made the process easy and seamless while helping you find the right coverage and save on your premium. Your recommendation means a lot to us. If you ever need assistance in the future, please don’t hesitate to reach out!"
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Himel Dev

December 31, 2025

5  out of  5
rating by Himel Dev
"Crystal was great to work with! She took the time to walk us through our home and auto insurance options and provided very competitive quotes. She was responsive and made the whole process easy and stress-free, especially during the holiday season. We definitely recommend her to anyone looking for insurance quotes or coverage guidance."
We responded:
"Thank you so much for your kind words! We're thrilled to hear that Crystal provided you with excellent service and made the insurance process easy and stress-free, especially during the busy holiday season. Your recommendation means a lot to us, and we're always here to help with any of your insurance needs. Thanks again for choosing us!"
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steve scott

December 30, 2025

5  out of  5
rating by steve scott
"Insurance is never fun but Crystal at this agency worked very hard to get us a good policy at a fair price. She was very helpful."
We responded:
"Thank you for your kind words! We're glad to hear that Crystal provided you with excellent service and helped you find a policy that fits your needs at a fair price. We appreciate your trust in our agency and are here to assist you anytime!"
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Justin VanNess

December 29, 2025

5  out of  5
rating by Justin VanNess
"It was professional and very quick! I am saving money and very happy. Thanks Annie!"
We responded:
"Welcome to the agency and our State Farm family Justin. We look forward to working with you on all your insurance needs for many years. Thank you for choosing us and for taking your time to leave Annie this review, we sure appreciate it."
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Deepak Bansal

December 28, 2025

5  out of  5
rating by Deepak Bansal
"I have been working with Deanna for many years and she is amazing. She is very patient and listen to all my needs and suggest the best possible coverage as per your needs. I would definitely recommend her for all your insurance needs."
We responded:
"Thank you so much for your kind words and continued trust over the years! We're thrilled to hear that Deanna has consistently provided you with attentive and personalized service. Your recommendation means a lot to us, and we look forward to continuing to support all your insurance needs in the future."
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Xia Li

December 27, 2025

5  out of  5
rating by Xia Li
"Ashely is very responsible about all the questions related to life insurance, and she is very nice and professional, had great experience with her!"
We responded:
"Thank you for sharing your positive experience with Ashely! We're glad to hear she was able to provide you with knowledgeable, professional, and friendly service. Your feedback is greatly appreciated, and we'll be sure to pass along your kind words to her. If you have any more questions or need assistance in the future, please don't hesitate to reach out!"
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Angela Heinrich

December 24, 2025

5  out of  5
rating by Angela Heinrich
"Annie VanNess did an awsome job explaining all of my insurance options, helped cancel my current insurance, upgraded my coverage and saved me about 50.00 a month!"
We responded:
"Thank you so much for your kind words! We're thrilled to hear that Annie provided you with clear explanations, helped upgrade your coverage, and saved you money. We'll be sure to pass along your compliments to her. If you ever need assistance in the future, we're here to help!"
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Mark Orzech

December 19, 2025

5  out of  5
rating by Mark Orzech
"Ashley was absolutely amazing in guiding me through my car and renters insurance. Her support was invaluable, and I was able to save a significant amount of money compared to my previous Allstate policy. I truly appreciate her kindness and assistance throughout the entire process. Highly recommend!"
We responded:
"Thank you so much for your kind words! We're thrilled to hear that Ashley was able to provide you with excellent support and help you save on your insurance. We appreciate your recommendation and are always here to assist you with any future needs. Thanks again for choosing us!"
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Tania Backus

December 11, 2025

5  out of  5
rating by Tania Backus
"Ashley Avalos answered all of my questions and helped me choose the policies that were tailored to my needs. Very friendly and professional!"
We responded:
"Thank you so much for your kind words and welcome to the agency! We're thrilled to hear that Ashley was able to assist you with professionalism and friendliness while finding the policies that best fit your needs. We appreciate your feedback and look forward to serving you again in the future!"
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Sahana b.s

December 7, 2025

5  out of  5
rating by Sahana b.s
"Ashley was super quick in getting us the auto+home insurance! She was diligent and informed us of every coverage and explained them in detail to me. We have got landlord insurance too previously and she has always been available and quick to help!"
We responded:
"Thank you so much for your kind words! We're thrilled to hear that Ashley provided you with quick, thorough, and attentive service for your auto and home insurance needs. We pride ourselves on clear communication and being available whenever our clients need us. We truly appreciate your trust and look forward to continuing to assist you in the future!"
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Susan Pletcher

December 3, 2025

5  out of  5
rating by Susan Pletcher
"We had a fantastic experience working with Ashley Avalos. Our previous insurance company that we had for 11 years for our auto and home insurance just kept going up. Ashley gave us very detailed explanations on our choices, and we ended up with better coverage at a lower cost. It was a pleasure to work with her, and she made the entire experience easy and stress free."
We responded:
"Thank you so much for your kind words! We're thrilled to hear that Ashley provided you with detailed guidance and helped you find better coverage at a lower cost. It's wonderful to know she made the process easy and stress-free for you. We truly appreciate your trust and look forward to continuing to serve your insurance needs!"
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Kris Nielson

November 28, 2025

5  out of  5
rating by Kris Nielson
"I had a wonderful experience working with Ashley Avalos. We were in the process of purchasing a new home and met her while comparing many insurance companies. She was professional, knowledgeable and friendly. She took the time to explain our options and worked patiently with us to create the best plan to suit our needs. This included both home and auto insurance. She made the whole process comfortable and stress free! I would highly recommend giving Ashley a call if you're looking to buy or reassess your insurance needs."
We responded:
"Thank you so much for your kind words and thoughtful review! We're delighted to hear that Ashley provided you with professional, knowledgeable, and friendly service throughout your home and auto insurance process. It's wonderful to know she made everything comfortable and stress-free for you. We truly appreciate your recommendation and are here to assist you anytime you need. Thanks again for choosing us!"
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Meenu Koul

November 27, 2025

5  out of  5
rating by Meenu Koul
"I received a great & prompt help from Crystal Gollischewski to finish the whole process in 2 days with clear-cut direction and closure. I am very grateful for this. Thank you so much."
We responded:
"Thank you for sharing your positive experience! We're thrilled to hear that Crystal provided prompt and clear guidance to help you complete the process quickly and smoothly. Your kind words mean a lot to us, and we'll be sure to pass along your gratitude to Crystal. Thank you for choosing our services!"
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Rod Artajo

November 26, 2025

5  out of  5
rating by Rod Artajo
""I had a great experience with Crystal helping me understand with my options when looking for bundling home and auto Insurance Policy. She was very helpful, professional and not pushy. She understood my needs and give great explanations. I left Statefarm over a year ago and I am returning back because Statefarm offered me a desirable and affordable insurance for my family. Great service overall!"
We responded:
"Welcome back to the family!!! Thank you so much for your wonderful review! We're thrilled to hear that Crystal was able to assist you in understanding your options for bundling your home and auto insurance. Providing helpful, professional, and personalized service is our top priority, and it’s great to know that you felt supported throughout the process. We're also delighted to welcome you back to State Farm!"
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Mike Paer

November 25, 2025

5  out of  5
rating by Mike Paer
"I was referred to Ashley by a friend, and I couldn’t be happier working with her. From the very first call, she was friendly, respectful, and really took the time to walk me through my options. She made the whole process easy to understand and helped me land coverage that not only saves me money but actually gives me better protection than I had before. Ashley is genuine, thorough, and just a pleasure to work with. I’ll be sending anyone who needs a knowledgeable insurance rep her way!"
We responded:
"Welcome to the agency and thank you for choosing Brent Ward State Farm! Thank you also for your kind words! We're thrilled to hear that Ashley provided you with friendly, thorough, and knowledgeable service. It's wonderful that she was able to help you find better coverage that saves you money and gives you peace of mind. We truly appreciate your trust and your willingness to recommend her to others. We'll be here for you when you need us most so don't hesitate to reach out. Thanks again!"
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Ayman Elmenshawy

November 25, 2025

5  out of  5
rating by Ayman Elmenshawy
"They were very helpful in setting up the policy for my oldest son who just started driving Also they explained how can i combine my existing insurances, so it is easier to manage"
We responded:
"Thank you so much for your kind words! We're glad to hear that we could help set up the policy for you and make managing your insurances easier. If you ever have any more questions or need assistance in the future, feel free to reach out. We're here to help!"
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Daniel Sides

November 12, 2025

5  out of  5
rating by Daniel Sides
"Ashley was incredibly helpful, dumbed down the process for me, and provided a competitive home insurance quote that we ultimately went with."
We responded:
"Thank you so much for your kind words! We're thrilled to hear that Ashley was able to simplify the process and provide a competitive home insurance quote that met your needs. If you ever have any questions or need assistance in the future, please don't hesitate to reach out. We appreciate your business!"
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Josh Matson

November 12, 2025

5  out of  5
rating by Josh Matson
"We had the pleasure of working with Ashley when our insurance premiums started quickly increasing due to the heightened “fire risk” in Cle Elum. She took the time to carefully review our policies and explore all available options. Not only was Ashley able to save us money, but she also increased our coverage — not just on our homeowners insurance, but on our auto and RV policies as well. All with a teen driver to boot! Her professionalism, attention to detail, and commitment to finding the best possible solution for our situation were outstanding. It’s rare to find someone so knowledgeable, proactive, and genuinely dedicated to their clients’ needs. We’re very grateful for Ashley’s help and highly recommend her to anyone looking for exceptional insurance service."
We responded:
"Thank you so much for your thoughtful and detailed review! We’re delighted to hear that Ashley was able to help you navigate the challenges posed by the increased fire risk in Cle Elum and find solutions that not only saved you money but also enhanced your coverage across homeowners, auto, and RV policies. Managing insurance for a teen driver can be tricky, and we’re glad Ashley’s expertise made the process smoother for you. Your kind words about her professionalism, attention to detail, and dedication truly mean a lot to us. It’s always our goal to provide personalized, proactive service that meets each client’s unique needs. We sincerely appreciate your recommendation and look forward to continuing to support you in the future!"